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Computer Assisted Ordering Technician

Company Department of Defense
Location Hanscom AFB, MA
Update 8 Day ago
300
The foundation for success of the Defense Commissary Agency (DeCA) mission is our people. It is DeCA's goal to have a workforce that is representative of the nation's diverse cultures and backgrounds. We strive for a work environment of world-class enterprise leaders and an engaged, highly motivated, and capable workforce with a results oriented performance culture. The DeCA operates a worldwide commissary system that provides quality grocery products at cost to active duty military personnel and retirees, members of the Reserve and National Guard, and their families. The agency employs about 18,000 people and its annual sales exceed $6 billion.

Responsibilities

-Maintains the Computer Assisted Ordering (CAO) system with current, accurate data to ensure optimal order quantities are calculated necessary to sustain customer demands.
-Uses radio-frequency hand-held terminals to gather data necessary to update and adjust inventory.
-Records and updates Balance on Hand (BOH) data, maintains perpetual inventory and audits credits.
-Performs daily inventory audit of items not-in-stock and overwrite items.
-Evaluates stock levels of all CAO categories daily by physically reviewing the storage and display shelf locations, shippers and warehouse.
-Interfaces with all levels of management and deals directly with commercial distributor/vendor stocking representatives on issues affecting CAO.

Travel Required

Not required

Supervisory status No

Promotion Potential 5

Who May Apply

This job is open to… THIS ANNOUNCEMENT IS OPEN TO: ALL UNITED STATES CITIZENS Questions? This job is open to 1 group.

  • Job family (Series) 1101 General Business And Industry

  • Requirements Help

    Requirements

    Conditions of Employment

    • Must be a US Citizen
    • Must apply by 11:59 EST on the closing date of vacancy
    -Work Schedule: Full Time
    -Tour of Duty: Irregular Schedule including nights, weekends and holidays
    -Permanent Change of Station (PCS) Costs: ARE NOT Authorized
    -Position Sensitivity: Non-Sensitive
    -Security Requirements: Not Applicable
    -Overtime: Occasionally
    -Fair Labor Standards Act (FLSA): Non-Exempt
    -Bargaining Unit Position: Yes
    -Drug Testing: Not Required
    -Physical Requirement: Work requires lifting, bending, standing, walking, reaching, and pulling products weighing up to 40 pounds without assistance. Exposed to hot and cold temperatures while working in storage/warehouse and refrigerated areas.
    -Selective Service Requirement: All male applicants born after December 31, 1959 must be registered with the selective service system or exempt from Selective Service. Please visit https://www.sss.gov/ for more information.
    -Obligated Position: No

    Other Notes:
    Those selected from this announcement may be required to serve a two year probationary period.


    This announcement may be used to fill Additional vacancies.

    Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in you being removed from consideration for this position.

    Qualifications

    Applicants must possess one year of specialized experience at the GS-04 grade level (or equivalent) OR four years above high school defined by the Qualification Standards OR a qualifying combination of experience and education by the closing date of this announcement.
    Examples of specialized experience include;
    Experience using handheld terminals to gather data necessary to update and adjust inventory.
    Experience ensuring optimal shelf space allocation for available stock.
    Ordering product, and/or maintaining a perpetual inventory.

    Appropriate education may be substituted for or combined with experience. This education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://www.ope.ed.gov/accreditation/Search.aspx for more information.
    Transcripts must be provided if you are using education to qualify. Failure to provide transcripts will result in you being rated ineligible for this position. We accept unofficial transcripts as long as they contain the applicant's name, the name of the school, the date and degree that was awarded, and the list of classes and credits earned. Transcripts must be received by this office no later than 11:59PM EST on the closing date in order to be considered.

    Volunteer Experience : Your Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. This allows you to track your progress to a complete application package using the "My Application Packages" checklist and status displays. Your application package status must be complete by 10/09/2017~

    Education



    Additional information

    REGARDING INTERVIEWS : Interviews may be required for this position. Accommodations may be made to conduct telephonic interviews to preclude travel hardships for applicants.

    Re-employed Annuitant: This position Does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at:
    http://www.dtic.mil/whs/directives/corres/pdf/1400.25-V300.pdf

    Re-employed Annuitant: A former Federal employee who has retired under either the Civil Service Retirement System (CSRS) or Federal Employees Retirement System (FERS) is an Annuitant. An annuitant cannot be hired (i.e. re-employed) unless the vacant position meets the criteria in the Department of Defense (DOD) policy on employment of annuitants issued December 10, 2008.

    If you are using part-time work to qualify for this position, be sure your resume reflects the beginning and ending dates of your employment and the number of hours you worked per week.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Specifically you will be evaluated on the following Competencies:
    -Knowledge of store operating procedures
    -Knowledge of computer assisted ordering system and functions
    -Ability to communicate

    REVIEW OF APPLICATION DOCUMENTS (FOR ALL APPLICANTS):
    To determine if you meet the qualifications, requirements and quality of experience required for this position, we review your resume, supporting documents and responses to the questionnaire. The score you receive is a measure of the degree to which your background matches the competencies required.

    If, after this review, we determine that you inflated your qualifications and/or experience we can and will adjust your score to more accurately reflect your qualifications for this position. Please follow all instructions carefully as errors or omissions may affect your rating. Based on the results of the evaluation process, we place those who apply under delegated examining procedures in one of the following quality categories:

    Best-Qualified : Candidates who possess the type and quality of experience that substantially exceeds the position's minimum qualifications, including all selective placement factors and appropriate quality ranking factors.

    Highly-Qualified : Candidates who possess the type and quality of experience that exceeds the position's minimum qualifications.

    Qualified : Candidates who meet the minimum qualifications and are proficient in some but not all of the position's requirements.

    We send candidates in the Best-Qualified category to the hiring manager for employment consideration first. We send candidates in other categories to the hiring manager based on category rating procedures.

    https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Category-Rating

    Veterans in the Best-Qualified category who (1) provide all applicable and required documents (See the Required Documents section for more information) and (2) meet all the positions' requirements are referred before non-veteran candidates. If there are no veterans in the Best-Qualified category meeting these criteria, we refer non-veteran candidates for employment consideration.

    Veterans Preference: If you are entitled to veterans preference, you should indicate the type of veterans' preference you are claiming on your resume. Your veterans' preference entitlement will be verified by the employing agency. If you are entitled to veterans' preference and qualified for the position, your name will be placed above non-preference candidates on a list sent to the hiring manager for employment consideration. Qualified veterans' preference eligible with a service-connected disability of 10% or more will be listed at the top of the highest quality category depending on the position and grade level of the job. For information on entitlement see http://www.fedshirevets.gov/job/vetpref/index.aspx.

    Background checks and security clearance

    Security clearance Q - Nonsensitive

  • Required Documents Help

    Required Documents

    Application packages should include the following documents:

    - Resume: Required. To ensure full consideration of your experience and education we encourage
    you to use the USAJOBS resume builder to prepare your resume or to guide you in preparing your
    resume.

    See http://www.usajobs.gov/Content/pdfs/Tutorials-Resume for more information. For
    qualifications determinations your resume must contain a description of your duties, the number of
    hours worked per week and the beginning and ending dates (month/year) for each position. Resumes
    that do not contain this information will be marked as insufficient and applicants may not receive
    consideration for this position.
    - Questionnaire: Required
    - Transcripts: If applicable
    -If you are claiming Veterans' Preference, you must submit supporting documents with your application package. These documents must provide acceptable documentation to verify: the type of preference claimed (i.e. 5 point, 10-point, etc.) and the character of the service (i.e. Honorable Discharge). A copy of your DD214, "Certificate of Release or Discharge from Active Duty," Showing your Character of Service is required when claiming veterans preference. The member 4 copy of your DD214, "Certificate of Release or Discharge from Active Duty," is preferable. If unable to verify Character of Service, you will not receive veterans preference. If claiming 10 point preference, you will need to submit a Standard Form 15 "Application for 10-point Veterans' Preference", http://www.opm.gov/Forms/pdf_fill/SF15.pdf .

    If you are currently serving on active duty and expected to be released or discharged within the next 120 days: You must submit written documentation from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days from the date the written documentation is signed. If selected, additional documentation may be required prior to appointment.

    If you are Interagency Career Transition Assistance Program (ICTAP) eligible, indicate on your resume that you are applying as ICTAP eligible. To exercise selection priority for this vacancy you must be well-qualified for the position. Applicants must be well-qualified for the vacancy. Well qualified is defined as possessing the type and quality of experience that exceeds the position's minimum qualifications, including all selective placement factors and appropriate quality ranking factors. Provide (1) a copy of the agency notice, (2) a copy of your most recent performance rating and (3) a copy of your most recent SF-50, Notification of Personnel Action, showing your current position, grade level and duty location. For more information on ICTAP see http://www.opm.gov/rif/employee_guides/career_transition.asp#ictap

    Additional required supporting documentation: Required documents vary based on the authority under which you are applying (i.e. current permanent Federal employee, military spouse, Schedule A, etc.). See https://tools.hr.dla.mil/downloads/USAStaffing/DeCASupDoc for more information.

    If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits Help

    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
    • Benefits for federal employees
    • Healthcare insurance
    • Pay and leave

    https://help.usajobs.gov/index.php/Pay_and_Benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.