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Enforcement and Removal Assistant (OA)

Company Department of Homeland Security
Location Harlingen, TX
Update 7 Day ago
This is a key position within the Immigration and Customs Enforcement (ICE). ICE utilizes the government's second largest cadre of law enforcement officers to ensure our nation's economic, transportation and infrastructure security. ICE enforces immigration and customs laws. Our talented and courageous workforce identifies criminal activities and eliminates vulnerabilities that pose a threat to our nation's borders.

ICE is the primary investigative arm of the Department of Homeland Security (DHS). With more than 19,000 employees in 400 offices around the world, ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Who May Apply

All U.S. citizens


common definitions

of terms found in this announcement.

Organizational Location

: This position is located in the ICE Enforcement and Removal Operations, San Antonio Field Office.

Duty Location:
Harlingen, TX

Relocation Expenses

: Relocation expenses will not be paid.


: One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.


As an Enforcement and Removal Assistant (OA), you will:
Research detainee history using multiple sources to establish identity/citizenship and manage detained and non-detained dockets;

Provide administrative support to managers, supervisors or staff members by assisting in the day-to-day management of the office's activities;

Summarize and tabulate detainee information from various reports, utilizing a variety of databases and automated systems;

Generate and verify detainer reports, encounters, charging documents, studies, data quality and create and revise spreadsheets, charts, graphs, and presentations; and

Exercise quality control over bond paperwork.

Travel Required

Occasional travel - Occasional travel may be required.

Supervisory status


Promotion Potential


Who May Apply

This job is open to…

United States Citizens

Questions? This job is open to 1 group.

Job family (Series)

1802 Compliance Inspection And Support




Conditions of Employment

U.S. Citizenship

Ability to pass drug screen for federal employment

Relevant Experience (see Qualifications and Evaluations Tab)

Complete Application Package (see How to Apply Tab)

Selective Service registration required

Ability to pass background investigation



Requirements by Closing Date:
You must meet all requirements by the closing date of the announcement.

Probationary Period:
This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.


You must meet one of the following to qualify at the GS-05 grade level:

One (1) year of specialized experience equivalent to the GS-04 grade level performing duties such as: performing a variety of recordkeeping, reporting, and informational duties; compiling, maintaining, and updating automated records; and responding to requests for procedural information. OR

Substitution of Education for Experience:
Successful completion of a full four year course of study above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. OR

Combining Education and Experience:
Successful completion of post-high school education in excess of the first 60 semester hours (i.e. beyond the second year) and specialized experience as described in the vacancy announcement, that when combined, equal 100% of the total requirement.

Typing Proficiency:
In addition to the above minimum qualification requirements, applicants must be able to type at least 40 words per minute based on a 5 minute sample, with three or fewer errors. You may self-certify your proficiency in the Occupational Questionnaire.

National Service

Experience (i.e. volunteer experience):
Experience refers to paid and unpaid
experience, including work done through National Service programs (e.g., Peace
Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic;
religious; spiritual; community; student; social). Volunteer work helps build
critical competencies, knowledge, and skills and can provide valuable training
and experience that translates directly to paid employment. You will
receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees:
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.


Additional information

Promotion Potential

: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.

DHS uses E-Verify, an Internet-based system, to
confirm the eligibility of all newly hired employees to work in the United
States. Learn more about


including your rights and responsibilities.

If you receive a conditional offer of employment for this position, you will be required to complete an

Optional Form 306, Declaration for Federal Employment

, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Background Investigation:
To ensure the accomplishment of our mission,
DHS requires every employee to be reliable and trustworthy. To meet these
standards, all selected applicants must undergo and successfully obtain and maintain a
background investigation for Public Trust as a condition of placement into this position. This may include a credit check,
a review of financial issues such as delinquency in the payment of debts, child
support and/or tax obligations, as well as certain criminal offenses and illegal
use or possession of drugs.


Peace Corps



, and

with disabilities

possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the documentation that is required, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using an Assessment Questionnaire. The questions are related to the following fundamental competencies (or Knowledge, Skills, and Abilities) needed to perform the duties of this job: Interpersonal Skills, Organizational Awareness, Manages and Organizes Information, Technical Competence, and Writing.

Based on your responses, you will be placed in one of the following categories:

Best Qualified

: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.

Well Qualified

: Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.


: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.

Applicants in the

best qualified category

will be referred to the hiring manager and may be called for an interview.

ICTAP Eligibles:
If you have never worked for the federal government, you are
not ICTAP eligible. View information about


on OPM's Career Transition Resources website. To be considered eligible under ICTAP
you must be placed in the well qualified category for this position as described
above. In addition, you
must submit the supporting documents listed under the required documents
section of this announcement.

Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they are qualified. Veterans who have a compensable service-connected disability of at least 10% are placed in the best qualified category above non-preference eligibles, except when the position being filled is scientific or professional at the GS-09 grade level or higher. This position is not considered scientific/professional. View information on

veterans' preference

Interview Requirement:
Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration.

Background checks and security clearance

Security clearance

Public Trust - Background Investigation

Required Documents


Required Documents

Resume which shows relevant experience, education, and training. Work experience should include job title, duties, employer's name, daytime telephone number and address, starting and ending dates, hours worked per week, and indicate if we may contact your current supervisor.

If you are claiming veterans' preference, submit Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-point preference may fill out the


and provide documentation that demonstrates preference eligibility. If applying under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View more

veterans' information


Proof of eligibility if applying for consideration under special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP). You must submit copies of your: agency notice; most recent performance rating; and your most recent SF-50, Notification of Personnel Action noting your current position, grade level and duty location.

If you are qualifying based on education, submit a copy of your college transcript (unofficial is acceptable). Prior to appointment, an official college transcript may be required. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. See

Recognition of Foreign Qualifications

for more information.

Faxing Applications or Supporting Documents:
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

To fax your documents, you must use the following cover page

and provide the required information. The Vacancy ID is 2016167.

Fax your documents to 1-478-757-3144.

If you cannot complete your Application Package online, you may fax all of your materials. Your complete application package must be submitted by 11:59 PM (EST) on Friday, October 06, 2017 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

Click the following link to view and print the occupational questionnaire

View Occupational Questionnaire


Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items


Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

Applications and supporting documentation will not be accepted by mail or email.

If you need further assistance, contact the Office of Human Capital representative listed on this announcement at least one day prior to Friday, October 06, 2017 for further instructions. You must submit all required information by Friday, October 06, 2017. If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. A valid email address is required in order to notify you of the outcome of your application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from

schools accredited by accrediting institutions recognized by the U.S. Department of Education


Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.




A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Benefits for federal employees

Healthcare insurance

Pay and leave

DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the

DHS Careers

website and select Benefits.

Disabled veteran leave

will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.