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Director, Leadership Development Center

Company Department of Homeland Security
Location Harpers Ferry, WV
Update 7 Day ago


Our Mission is Clear

To safeguard America's borders thereby protecting the public from dangerous people and materials while enhancing the Nation's global economic competitiveness by enabling legitimate trade and travel.

The position is located in the Office of Training and Development,
of Enterprise Services, Harpers
Ferry, WV

Applications will be
accepted from all groups of qualified individuals (All Sources).U.S. citizenship is required.

This amends vacancy announcement EXSER/17-2015685-CBP to change the closing date from 10-20-17 to 10-27-17.


The proud men and women
of U.S. Customs and Border Protection (CBP) are the guardians of our Nation's
borders. With over 60,000 employees
worldwide, we are America's frontline - a law enforcement agency responsible
for preventing the entry of terrorists and their weapons into the United
States, while facilitating the flow of legitimate trade and travel. CBP's major operational organizations include
the Office of Field Operations, whose CBP Officers work at over 300 ports of
entry in the U.S. and at select international locations to screen passengers
and cargo entering the country; the U.S. Border Patrol, whose Agents stop
illegal entry at the borders between the ports of entry; and Air and Marine
Operations, whose Pilots and Marine Interdiction Agents help to protect our
country in the aviation and maritime environments.

Mission is Clear

To safeguard America's borders thereby
protecting the public from dangerous people and materials while enhancing the
Nation's global economic competitiveness by enabling legitimate trade and

As Director,
Leadership Development Center, you will oversee the strategic development of U.S.
Customs and Border Protection's (CBP) leadership cadre, providing excellence in
leadership education, training, development, and research. You will ensure a Leadership Development
Framework is successfully implemented by developing, supporting, and empowering
current and future leaders using collaborative government and industry-wide
partnerships to broaden leaders' perspective and establish a world-class

You will lead the
planning, design, execution, and evaluation of agency-wide leadership
development training and mentoring programs.
You will also establish agency-wide leadership policies designed to
improve organizational and employee performance, addressing deficiencies
identified by such tools as the Federal Employee Viewpoint Survey.

You will interface
with leadership of all CBP Offices; the Department of Homeland Security;
Congress; officials of other Federal, state, and local agencies/governments; foreign
dignitaries; industry; local communities; and academic institutions.

Travel Required

Occasional travel - When required

Supervisory status


Promotion Potential


Who May Apply

This job is open to…

U.S. Citizens; Federal Employees

Questions? This job is open to 3 groups.

Job family (Series)

0340 Program Management



Conditions of Employment

U.S. Citizenship

Background Investigation


You must show in your résumé that you possess the five Executive Core Qualifications (ECQs) that apply to the SES, and the Technical Qualification listed below.

Additional information on the Executive Core Qualifications is available at

We recommend that your résumé emphasize your level of responsibilities, the scope and complexity of programs managed, and your program accomplishments, including the results of your actions.

Core Qualifications - Mandatory



The ability to bring about strategic
change, both within and outside the organization, to meet organizational
goals. Inherent to this ECQ is the
ability to establish an organizational vision and to implement it in a
continuously changing environment.



The ability to lead people toward
meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to
provide an inclusive workplace that fosters the development of others,
facilitates cooperation and teamwork, and supports constructive resolution of



The ability to meet organizational goals
and customer expectations. Inherent to
this ECQ is the ability to make decisions that produce high-quality results by
applying technical knowledge, analyzing problems, and calculating risks.



The ability to manage human,
financial, and information resources strategically.



The ability to build coalitions internally and
with other Federal agencies, State and local governments, nonprofit and private
sector organizations, foreign governments, or international organizations to
achieve common goals.


Demonstrated experience overseeing the
development and implementation of leadership training and development programs,
applying adult learning techniques, principles, and methodologies for a large,
geographically-dispersed workforce.


Additional information

Who May Apply:
Applications will be accepted from all groups of qualified individuals (All Sources). U.S. Citizenship is required.

Financial Disclosure:
If you are hired, you will have to complete a Public Financial Disclosure report within 30 days after appointment.

Occasional Travel is required.

Selective Service:
If you are male and are hired, and if you were born after December 31, 1959, you must certify that you have registered with the Selective Service system, or are exempt from having to do so under Selective Service law.

The Immigration Reform and Control Act of 1986:
seeks to preserve jobs for those who are legally entitled to them: American citizens and aliens who are authorized to work in our country. This law requires employees to provide a document or documents that establish identity and employment eligibility.

Background Investigation:
This position is a sensitive position and the tentative selectee must undergo and successfully complete a background investigation as a condition of placement/retention in the position. A security clearance will be required upon appointment.

Note: The Federal Government does not deny employment to individuals who are currently or who have been unemployed, nor does it deny employment to individuals who have had financial difficulties through no fault of their own.

Probationary Period:
You will serve a one-year probationary period unless you previously completed the probationary period in the SES.

Drug Testing:
This position has been identified as a Testing Designated Position under the U.S. Customs and Border Protection Drug-Free Workplace Program.

U.S. Customs and Border Protection:
  • Is an equal employment employer: Selection for positions will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status or other differences.
  • Provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify us. Decisions on granting reasonable accommodation will be made on a case-by-case basis.
How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated on the quality and extent of your total accomplishments, experience, and education. Your résumé will be evaluated by a rating and ranking panel, and highly qualified candidates may undergo an interview and a reference check. The U.S. Customs and Border Protection Executive Resources Board (ERB) will review results and make recommendations on final selections to the appointing authority. Unless you have already been certified by an Office of Personnel Management Qualifications Review Board (QRB) in the past, your ECQs must be certified by a QRB before appointment can occur.

Background checks and security clearance

Security clearance


Required Documents

Required Documents

Résumés must be submitted using USA Jobs website application manager.

Please visit this site to create your account and apply for this position -

Fax: If you are unable to upload your documents using Application Manager, you may fax them to 1-478-757-3144. DO NOT FAX the same documents that have been uploaded into Application Manager. If you are unable to submit your application online, you may complete the occupational questionnaire using form 1203-FX and fax the form to 1-478-757-3144. The required fax cover sheet must be included and should include the Vacancy Identification Number: 2015685.

To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. Faxed documents may take 2-3 business days to process.

Your application materials must be received by 11:59 p.m. on the closing date of this announcement.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from

schools accredited by accrediting institutions recognized by the U.S. Department of Education


Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Benefits for federal employees

Healthcare insurance

Pay and leave

Our Benefits Package:
You will be eligible for performance bonuses
of 5 to 20 percent of base pay for superior accomplishments. You will be covered by a defined benefit,
contributory Federal retirement system.
You may participate in a retirement savings investment plan that offers
before-tax savings and tax-deferred investment earnings. You may select one of a variety of health
plans and options under the Government's Federal Employees' Health Benefits
program and you may participate in the Federal Employees' Group Life and Long
Term Care Insurance Programs. You will earn 26 vacation days and 13 days of sick
leave per year. In addition, the Government
observes 10 regular paid holidays each year.
You can review our benefits



Recruitment or Relocation Bonus:
CBP may authorize a relocation or recruitment bonus (not to exceed 25% of basic pay) for an eligible selectee. A service agreement is required.

Relocation Expenses:
We may choose to pay your relocation expenses in accordance with Federal Travel Regulations.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.