- Today's career recruitment can be quite competing, that's why you need to do the job properly in fact it is not really a hard course of action. will give you chance to undertake it so that you could help to make the right selection with much better strategy to acquire rapid as well as greater effect. This way you'll get better probability and also more secure reside down the road. Medical Science & Computing, Inc. is one of the corporations you can confidence to give family and friends ideal along with better live sometime soon. Subscribing to the corporation can make an individual capable of accomplish the goal less difficult along with help to make the desire come true.

To create the business imaginative and prescient vision as well as quest happens accurate; Medical Science & Computing, Inc. will be available with regard to new position while Position as Program Manager - IT Infrastructure and Service Desk Companies Medical Science & Computing, Inc. in Bethesda, MD in January 2018 within Bethesda, MD originate from January 2018. Everyone who's thinking about answering this specific empty, you should take part in this kind of Position as Program Manager - IT Infrastructure and Service Desk Companies Medical Science & Computing, Inc. in Bethesda, MD in January 2018 January 2018 recruitment throughout Bethesda, MD. It truly is advised for many members to arrange all needed needs with this career recruitment process, because practice requires that you allow suitable specification that the company desires just for this situation. If you think you are the one that could fill up the options, you can attempt to learn more information about Position as Program Manager - IT Infrastructure and Service Desk Companies Medical Science & Computing, Inc. in Bethesda, MD in January 2018 January 2018 in Bethesda, MD below.


Program Manager - IT Infrastructure and Service Desk

Company Medical Science & Computing, Inc.
Location Bethesda, MD
Update 5 Day ago
Medical Science & Computing (MSC) is an exciting growth oriented company, dedicated to providing mission critical scientific and technical services to the Federal Government. We have a distinguished history of supporting the National Institutes of Health (NIH) and other government agencies. MSC offers a dynamic and upbeat work environment, excellent benefits and career growth opportunities.

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, Medical and Flexible Spending Accounts, Pre-Tax Transit Assistance and tuition reimbursement. If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!

MSC is currently searching for a Program Manager in support of Service Desk and Infrastructure services at the National Institutes of Health (NIH).

Primary Responsibilities :
Plan, implement, and manage performance of contract duties.

Establish and maintain cooperative working relationships with a diverse group of staff members, stakeholders, and customers.

Apply a wide range of traditional and agile principles/practices to provide responsive and effective management solutions.

Analyze program and project management needs and tailor industry best practices to suit the customer environment.

Work with stakeholders to define clear project objectives and requirements, agree on priorities, communicate progress updates and demonstrations, resolve issues and conflicts, and provide responsive change management.

Work with cross-functional teams with diverse technical skill sets to support successful performance across operations and projects.

Monitor performance objectives, implement outcomes-based performance measures and management frameworks; evaluate performance; identify improvement recommendations; provide training and mentoring as needed to ensure consistency and adherence to standards.

Develop and maintain both programmatic and technical documentation.

Raise issues, risks, and exceptions; assess impact, probability, and response alternatives; devise risk management strategies and engage appropriate stakeholders; follow-through to resolution.

Participate in weekly meetings and progress briefings to the customer; follow up on direction given by customer, action items, questions, documentation, etc.

Serve as the single point of contact for customer leadership and corporate executive management.

Work with corporate organizations such as Human Resources and Recruiting to ensure appropriate staffing and engage reach-back resources as required.

Basic Qualifications :
Bachelor’s Degree in computer science or other relevant field

PMP or PgMP certification

ITIL v3 Foundation certification and experience in ITIL-based processes

10+ years project management experience, working with cross functional teams

7+ years supervisory experience

Ability to think analytically and strategically to provide the thought leadership necessary to introduce incremental and evolutionary change

Ability to manage complex tasks and adapt to rapidly changing requirements

Ability to analyze problems with a flexible and creative approach and then propose multiple alternative solutions

Ability to effectively and confidently communicate complex concepts – in speaking and writing –with team members and all levels of technical and nontechnical customer stakeholders

Self-starter and quick learner with lots of initiative, working independently without day-to-day supervision of tasks and proactively seeking solutions to problems

Excellent attention to detail, quality, and follow-through; commitment to continuous improvement and the elimination of performance variability

Proficient in Microsoft Office (Word, Excel, and PowerPoint), Project, and Visio

Must meet all requirements for obtaining and maintaining a Public Trust Clearance

Preferred Qualifications:
Master’s degree in Business, Information Systems, or related discipline

ITIL Intermediate or Expert certification

Agile certification (Certified ScrumMaster (CSM), PMP-ACP, or equivalent)

Experience with one or more development, release, change, inventory, knowledge management, and end-user support systems such as: Atlassian JIRA, Microsoft Team Foundation Server (TFS), Git, Serena, Subversion, Innotas, Microsoft SharePoint, ServiceNow, etc.

Medical Science & Computing is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.