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Systems Integrator - Police Department

Company City of Scottsdale
Location Scottsdale, AZ 85251
Update 4 Day ago
The Systems Integrator provides high-level technical hardware and software support to users to improve and enhance computer systems to meet specific assigned functional area related business needs. Work includes assisting users with the evaluation, selection, acquisition and installation of hardware, software and communications packages. Assists users in problem analysis and provides advice leading to improved productivity and better integration of technology into their business operations. Maintains relationships and fosters communication within the assigned functional area.
Ideal candidate will have the knowledge, skills, and abilities, to succeed in a Windows-based environment, supporting hardware including desktops, laptops, networks, peripherals, and other hardware, as well as software including, but not limited to, a Windows-based environment, SQL, and a host of proprietary software from numerous vendors. The ideal candidate will have worked in an end-user support environment, be able to successfully multitask extremely time-critical projects and tasks, while working within cross-platform teams within the department, across the city, and with other law-enforcement entities across the state and country.
Selection Process: Applicants whose education, training and experience most closely meet the needs of this position may be invited to participate in a selection process to include a written test and oral board interview. Final selection is contingent upon a background check which includes:
Criminal background screening
Successful candidates will receive a post-offer, pre-employment drug test, and psychological evaluation. The timeframe for reapplication with the Police Department varies based on the position and the needs of the organization.
For further information on eligibility, please contact Public Safety Human Resources at

Education and Experience
A high school diploma or General Educational Development (GED) equivalent.
Any combination of education and experience equivalent to four years of experience in systems analysis or design, testing and implementation of computer-based information systems is required.

Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following tasks:
Provides the "day-to-day" administration and maintenance of the assigned functional area's one or more application systems.
Provides support required for all functional area related applications including working with vendors to upgrade systems or training new users on the system.
Assists in system analysis, computer configuration, planning and training of employees on the assigned functional area's automated systems to ensure optimal performance of the systems.
Researches, tests and evaluates new software applications and upgrades of existing applications. Implements the installation and upgrades to the systems.
Assists in providing technical direction and support, including budget projections, for the assigned functional area in determining current and future software and hardware needs.
Develops procedures manuals and related forms to guarantee that knowledge of important technical processes and assigned functional area related application software is passed on to future assigned functional area related Integrators.
Serves as a liaison to Information Technology in maintaining inventory of technology and assisting Information Technology software rollouts, hardware replacement and repair and software installations.
Develops custom SQL Server Reporting Services (SSRS) reports based on customer needs and requirements.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift and move computer equipment weighing up to 30 pounds.
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EQUAL EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.
When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491.
This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.