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Administrative Assistant/Scheduler

Company Ability Plus Therapy
Location Melbourne, FL 32934
Update 9 Day ago

Ability Plus Therapy is located in Melbourne FL. We are the largest pediatric outpatient clinic in Brevard County. We have been in business since 2004. We provide PT, OT, ST and intensive suit therapy. We have a great reputation locally as well as abroad due to the wonderful team of therapists who strive in providing quality care. We also have a school, No Limits Academy, for children with disabilities. The students receive therapy services solely from Ability Plus Therapy. We have a very unique environment offering unmatched experience. We are very innovative and have highly skilled therapists who work collaboratively with other health care professionals and the school staff to provide the best patient outcome. We are making a tremendous difference in children's lives! We are seeking an administrative assistant with at least 2 years of medical office experience . We are looking for someone who has strong effective communication skills with providers, staff and patients, knowledge of EMR, insurance, medical office duties, and likes a fast pace, challenging environment.


  • Organization - Proactively prioritizes and effectively manages resources and time.
  • Communication - Communicates clearly, concisely, and professionally.
  • Analytical Skills - Demonstrates ability to critically evaluate and appropriately act upon information.
  • Customer Orientation - Establishes long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
  • Decision Making - Identifies issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or develops appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.
  • Contributing to Team Success - Actively participates as a member of the Company's team in a collaborative manner.
  • Policies & Procedures - Articulates knowledge and understanding of organizational policies, procedures, and systems.
  • PC Skills - Demonstrates proficiency in Microsoft Office (Excel, Word, and Outlook) applications; knowledge of, or ability to learn Raintree Systems EMR and Billing software.


  • Promptly answer incoming calls in a courteous manner.
  • Manage daily schedule, including filling cancellations.
  • Check patients in, and collect copays and balances.
  • Scan insurance card, ID and forms from new patients.
  • Provide forms or tablet for new patients to fill out if not completed prior to the visit.
  • Confirm appointments for the next day.
  • Prepare schedule for No Limits Academy students.
  • Confirm attendance of students and making the necessary changes in the schedule.
  • Manage waiting list.
  • Scan documents into EMR system.
  • Additional projects as directed.
  • Knowledge of ICD-10 codes, HIPAA, and medical terminology.
  • Electronic medical records experience.

Job Type: Full-time

Required experience:

  • Administrative Assistant: 2 years
  • office: 2 years

Required language:

  • Spanish