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IT Director - Risk Analysis & Selection (Underwriting) Applications

Company Liberty Mutual
Location Portsmouth, NH
Update 7 Day ago
We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

Tech at Liberty Mutual offers the challenge and creativity of a startup with the financial backing and stability of a large company – that’s our opportunity for you. Liberty Mutual has been building internal startup teams to deliver innovative products and solutions quicker. As we grow this culture, mindset and capability, we want you to lead this change with us.

Global Specialty (GS) IT is actively searching for a Director IT – Risk Analysis & Selection (Underwriting) Applications reporting to the Sr. Director Risk Analysis, Selection & Policy Servicing. UW (Underwriting) applications being at the center of every insurance policy decision and transaction, Global Specialty’s UW IT team will create solutions that are tightly integrated to all down-stream applications and processes (e.g., Policy Administration, Billing, Reinsurance and Business Intelligence). To ensure cost-effective solutions, the team will work towards the consolidation and streamlining of existing UW platforms, including Ironshore’s legacy UW solutions. The underwriting IT team will continue with the build and roll-out of configurable, scalable UW solutions supporting global products and multi-channel sales, to name just a few.

About the role:
Develops and implements business and/or IT vision, critical success factors and operating plans; develops and communicates department/enterprise vision, strategies, critical success factors and plans; develops high level migration plans. Anticipates and manages technology evolution and relates it to business solutions. Sets direction based on alignment to business and overall technology standards.
Hires and manages lower level managers and may hire and manage individual contributors; coaches and counsels team members, especially managers regarding management techniques. Determines and manages staffing strategy and plan (# of FTEs, skills needed, depth of experience, internal and external staffing mix) consistent with the needs of the department. Ensures decisions related to hiring, firing and promotions are executed.
Defines individual performance objectives and development plans and ensures alignment with project and department objectives.
Appraises and evaluates department and individual performance and makes compensation recommendations; oversees the appraisal process.
Initiates and fosters business partnerships with current and potential clients, vendors, IT executives, and senior business executives; develops relationships that promote trust and increase efficiency and effectiveness; balances individual client needs with business priorities assuring alignment with the business strategies and objectives.
Establishes financial plan for department and manages to plan; ensures project financial plans are met by managers in department. Jointly establishes financial targets with business partners.
Oversees the development, implementation and execution of multiple projects ensuring scope and schedule are established for projects; oversees operating plan and resource allocation for the department, including prioritization and staff deployment; acts based on changed priorities.
Formulates and executes process and organizational improvement direction and programs which enhance overall effectiveness; proactively seeks ways to improve human resource and other management processes. Understands business process, issues/problems and applies appropriate IT standards and solutions.
Develops and maintains a network of industry contacts; performs or directs research on industry trends, competitors, business and IT products; analyzes trends and makes strategic and tactical recommendations.
Ensures system, technical and product architectures are aligned with business objectives.

Minimum Qualifications:
Bachelor's or Master's Degree in technical or business discipline or related experience; Master's Degree preferred.

Generally more than 10 years related experience with 5 years in leadership role.

In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities.

In-depth experience with Agile Methodologies for Software Development.

In-depth knowledge of business operations, objectives and strategies.

In-depth knowledge of project planning methodologies and tools and IT standards and guidelines.

Advanced knowledge of management concepts, practices and techniques.

Ability to promote a team environment consisting of several teams.

Highly developed negotiation, facilitation and consensus building skills.

Highly developed oral and written communication skills; strong presentation skills.

Preferred Qualifications:
Technical experience with SAP integration

Experience with global business operations

We strongly believe that a great job should keep you happy both at work—and in life. That’s why we offer:

Workplace Flexibility

Wellness Perks

Collaborative workspaces

Career development, programs and classes

Diversity & Inclusion programs

Philanthropic giving and volunteer opportunities

Commuter Benefits

Adoption Assistance

College Savings Plan

Education reimbursement

Annual Hackathon

Liberty Mutual was named as a ‘2016 Great Place to Work’ by Great Place to Work US.

For more info about our benefits, check out:

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Primary Location: United States-New Hampshire-Portsmouth
Schedule: Full-time
Salary: $156,500-$206,000
Education Level: Bachelor's Degree (±16 years)
Travel: Yes, 10 % of the Time