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Check In/Out

Company Florida Medical Clinic
Location Wesley Chapel, FL
Update 8 Day ago
Florida Medical Clinic,P.A. Job Description Job Title: Check In/Out Department: Radiology Wesley Chapel Reports to: Office Supervisor Position Level: 4 Job Summary: Manages all traffic at the front check in window. Essential Functions of the Position: Prepares paperwork prior to visit:
  • Prints Encounter form, RIS forms, other necessary forms per patient.
  • Verifies eligibility of insurance.
  • Ensures referral is present if needed.
  • Verify doctors orders or script is present before Radiology exam is performed Assist traffic at front window:
    • Schedules appointments
    • Takes messages
    • Handles customer requests or needs
    • Monitor the lobby for cleanliness and patients in distress Completes patient check in process:
      • Distributes and collects new patient forms
      • Confirms photo ID is scanned into Intergy
      • Confirms insurance cards are scanned into Intergy and keyed correctly
      • Updates patient demographics as needed, including insurance.

                    • Updates workflow event to “Check In” status.
                    • Print Stat/Wet read forms for Technologist and Radiologist as needed.
                    • Scan all documents into Imaging in patient’s E-Chart.
                    • Update workflow event to “Registration Complete” status.
                    • Records “no show” appointments in the system

                    Collects and process monies due:
                    • Collects co-payment amounts.
                    • Balances Cardiology journal and locks it.
                    • Creates Cardiology journal for next day.
                    • Secures deposit and imprest funds

                    Answers phones and assists callers:

                    Completes the end of day process:
                    • Prints next day appointment schedules
                    • Empties HIPAA container into destruction bin
                    • Logs off Intergy and out of computer before leaving

                    Additional Responsiblities:
                    • Print films or discs from PACS for patients as needed.
                    • Maintains an organized and clean work area .
                    • Assure supplies are readily available and stocked.
                    • Performs other incidental and related duties as required and assigned.

                    Physical and Mental Demands:
                    • Normal physical ability; able to sit for long periods
                    • Normal concentration and normal complexity of decision making
                    • High level of verbal and written communication skills
                    • Above average ability to manage multiple tasks simultaneously

                    Occupational Exposure:
                    • Low risk exposure to bloodborne pathogens and chemical hazards

                    Job Qualifications:
                    • High School graduate or GED equivalent
                    • Strong customer service orientation
                    • Excellent telephone etiquette
                    • Strong team player
                    • Strong computer proficiency
                    • Ability to multitask in a busy work environment
                    • Medical terminology knowledge; radiology a plus
                    • Spanish speaking a plus
                    • Two years of related experience preferred