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Ambulatory Care Assistant

Company WVU Healthcare
Location Morgantown, WV 26508
Update 5 Day ago
300
POSITION
DESCRIPTION

JOB

TITLE & CODE:
Ambulatory Care Assistant (81395)

DEPARTMENT:
Ambulatory
Operations

REPORTS TO:
Manager

FLSA STATUS:
Non-Exempt

POSITION
SUMMARY : Perform various duties related to patient care
and treatment as directed by attending providers in an outpatient clinic
setting. Provide clerical and clinical
support to medical staff in assigned unit.

MINIMUM

QUALIFICATIONS :
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.

High
school diploma or equivalent required.

2.

Graduate
of a Medical Assistant Program OR one
year of clinical experience.

PREFERRED

QUALIFICATIONS :
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.

Registration
or Certification preferred.

2.

Obtain
certification in Basic Life Support within 30 days of hire date.

EXPERIENCE:
1.

One-year experience as a Medical
Assistant or patient care preferred.

CORE DUTIES AND RESPONSIBILITIES: The statements
described here are intended to describe the general nature of work being
performed by people assigned to this position. They are not intended to be constructed as
an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1.

Provide
support to medical staff to assure patients' needs are met and to assure
efficient operation of outpatient unit.

2.

Assist
providers when possible in completing requisitions or forms for patient
examination or testing. May assure availability of test results for patient
visits. Assist patients and providers with medical office visits.

3.

Administer
prescribed medication under supervision of attending provider.

4.

Perform
qualitative and quantitative tests and examinations of specimens.

5.

Obtain and
document patients’ specimens as ordered.

6.

Documents
and reports test results to medical provider.

7.

After
training and skills testing may perform assigned and/or all ordered POCT
tests and maintain quality control testing and logs.

8.

Schedules
additional ancillary testing as needed.
Assists providers when possible in completing requisitions or forms
for patient examination or testing.

9.

Act as
chaperone during medical examinations.

10.

Ensure
medical records and test results are available for visit, including those
from referring physicians.
Inspect/review medical records to maintain correct order and
completeness.

11.

Monitors nurse call
system and relays information to appropriate staff. Answers telephone calls and transmits
information to appropriate staff.

12.

Provides
assistance and information to patients, families, and visitors as instructed
by the physician.

13.

Participates
in Quality Assurance Program to assure quality patient services are provided.

14.

Generate
required patient charge data according to WVU Medicine outpatient procedures.

15.

Assist in
maintaining appropriate inventory of supplies and equipment for patient care
needs by preparing orders and reporting needs to supervisor. Demonstrate
knowledge of use and care of all equipment including printers, embossers, and
computers.

16.

Assist
with maintenance of inventory and equipment on assigned outpatient unit.

17.

May schedule and
coordinate new and return appointments using computerized system according to
WVU Medicine outpatient clinic policy and procedures. Schedule and coordinate diagnostic and/or
therapeutic procedures.

18.

May assure
registration of patients. Collect
vital information for purposes of patient identification and billing purposes
and enter data into computer. Obtain
charts and fee sheets necessary for patient visits. Obtain signatures from release of
information and consent to treatment.

19.

May assist
Registration Specialist with deposit of money and with late night
coverage. May assist
Manager/Supervisor with unit correspondence using computer software.

20.

May
process and mail letters to patients.

PHYSICAL REQUIREMENTS: The
physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.

1.

Work
requires strength and/or stamina, lifting, moving, stooping, reaching,
standing, walking, and carrying of materials and equipment weighing 40+lbs.

2.

Must be able position and/or lift patients, and stand
or walk 4 to 12 hours per day.

WORKING ENVIRONMENT: The work
environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.

1.

Work is performed
in a normal clinical outpatient environment.

2.

Position
is frequently exposed to biohazards, as well as communicable disease.

3.

Position
requires ability to respond quickly to varying demands from provider and
patient.

Date
Reviewed/Revised: January 2017