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Operations Manager

Company Concordance Healthcare Solutions
Location Nampa, ID
Update 5 Day ago
Concordance Healthcare Solutions has a job opening and exciting career opportunity for a full-time Operations Manager in our new Nampa, Idaho facility, opening in late November 2017. This location will be directly servicing the St. Luke s Hospital System (SLHS). ​ The anticipated start date for this position is the week of October 23, 2017.

Selected candidate will be required to travel to our Ohio facility the first week of employment for training.

The primary role of the Operations (OPS) Manager is to drive performance and have responsibility for oversight of personnel, receiving, inventory, shipping, logistics, fiscal and facilities activities at the Boise Distribution Center (DC). The OPS Manager will drive consistency and cost reduction through the creation and implementation of standardized work processes; and will closely monitor distribution results and execution against company standards.

What You Will Do:
The OPS Manager will be responsible for possessing full understanding of the goals and objectives of the DC and implementing strategies to support those goals and objectives. This position is responsible for infusing Concordance culture into the DC, the staff, and business transactions; and for collaborating with various departments within Concordance to achieve levels of outstanding service that the company is committed to providing. In addition, the Operations Manager is responsible for meeting Distribution Center financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions. The OPS Manager will foster good communication with all internal departments to ensure alignment of all goals / objectives.

Responsibilities include overall management of the Boise Distribution Center. Reviews, recommends, and develops changes in operations, processes, and systems. Ensures the proper implementation and maintenance of approved changes.

Ensure the highest standards are achieved in the areas of safety, personnel, efficiency and product quality, while complying with all company policies and legal regulations.

Oversee the company fleet to ensure safe operation and management, following all company policies and legal requirements.

Develop relationships and excellent lines of communication with all internal and external key members; develop a clear understanding of the needs and expectations of the account.

Lead warehouse personnel and supervisors. Play a key role in hiring, training, developing and managing additional team members who are involved with supporting SLHS.

Provide clear understanding and constant feedback to team members and leadership on progress against agreed upon goals and objectives.

Proactively work with cross functional teams, both internal and external, to ensure that the company meets or exceeds the expectations of our customers. Investigate service failures, and develop, implement and monitor appropriate corrective and preventative action.

Assist in developing warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment.

Collaborate and communicate with external suppliers to develop strong and effective relationships that support the company s growth and profitability plans.

Provide leadership to team members by exhibiting a positive attitude while navigating through industry and company changes.

Participate in company meetings and initiatives as appropriate. Be an active participant in sharing best practices, solution-based selling techniques and industry knowledge with team members.

Represent the company to the community in a positive manner, consistent with its marketing and customer goals.

Some travel may be required.

Other duties as assigned.

What You will Need to be Successful:
High school diploma or higher
Minimum of 5 years of warehouse operations and distribution experience
Previous experience supervising, training, developing and providing direction to staff
Broad working knowledge of Distribution Center processes and operations
Basic knowledge of OSHA regulations
Knowledge of DOT, FMCSA and State Laws preferred
Thorough knowledge of Voice Pick and VAI systems (or similar warehouse management or operating system)
Strong customer service, time management, and organizational skills
Excellent communication skills, both written and verbal, and the ability to effectively build relationships are essential
Understanding of performance management and its principles
Strong computer skills, including Microsoft Office applications, and ability to learn new systems quickly and efficiently
Solid analytical abilities
Self-starter with a positive attitude and able to successfully execute initiatives with some guidance and accomplish stated goals
Must be able to work effectively as part of a leadership team
Ability to build relationships at various levels and influence decisions
Ability to work independently and as a member of a team

Work Location:
This role is located in Nampa, Idaho

We offer great benefits and competitive pay!

Concordance Healthcare Solutions, LLC was formed through a merger between three independent healthcare distributors, Kreisers, Inc., Seneca Medical, and MMS – A Medical Supply Company. We are committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 1,000 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.

We are an Equal Opportunity Employer.

Position will remain open until filled. Interested applicants should apply on-line at