carrierlist.co - Today's work recruitment is very aggressive, which is why should you perform wisely in fact it is not only a hard course of action. carrierlist.co offers you probability to undertake it so you could help to make the proper decision within greater technique to find speedy and also much better end result. This way you'll get better probability in addition to better are living sometime soon. Commonwealth of Massachusetts is amongst the firms that one could believe in to supply family and friends suitable along with far better dwell later on. Joining this provider is likely to make anyone in a position to attain your own objective simpler and produce your own aspiration becoming reality.

To make the business eyesight as well as mission happens correct; Commonwealth of Massachusetts can be open intended for brand new situation seeing that Position as Office Support Specialist I Companies Commonwealth of Massachusetts in Boston, MA in January 2018 in Boston, MA begin with January 2018. Anyone who's considering stuffing this empty, please participate in that Position as Office Support Specialist I Companies Commonwealth of Massachusetts in Boston, MA in January 2018 January 2018 recruitment throughout Boston, MA. It's encouraged for everyone individuals to organize most necessary demands because of this career recruitment course of action, as the practice will be needing someone to give suited spec that this business wishes because of this position. If you feel that you are this can populate the standards, you can search you just read more information about Position as Office Support Specialist I Companies Commonwealth of Massachusetts in Boston, MA in January 2018 January 2018 in Boston, MA below.

.

Office Support Specialist I

Company Commonwealth of Massachusetts
Location Boston, MA
Update 8 Day ago
300
About the Agency
The Group Insurance Commission (GIC) seeks to hire an Office Support Specialist (Office Support Specialist I).The GIC provides high-value health insurance and other benefits to state employees, retirees, and their survivors and dependents. The GIC also covers housing and redevelopment authorities as well as certain municipalities that elect to join the GIC. The agency works with vendors selected through competitive bidding to offer cost-effective benefits produced with careful plan design and rigorous ongoing management. The agency's performance goals are to provide affordable, high quality benefits and, as the largest employer purchaser of health insurance in the Commonwealth, to use that position to drive improvements in the health care system. The GIC’s FY2016 appropriation is $2.1 billion. There are currently almost 240,000 enrollees and over 435,000 people covered by the GIC.

The GIC administers the Commonwealth’s health, life, long term disability, flexible spending accounts, dental and vision insurance programs for some 435,000 state employees, retirees, and their dependents. These responsibilities are conducted pursuant to the authority vested in the agency by Chapter 32A and 32B as amended.

The agency is comprised of six business areas: (1) Executive, (2) Legal, (3) Administrative Services (Human Resources, Procurement, Facilities Management, Customer Service, and Mail Services) (4) Fiscal (Accounts Payable and Accounts Receivable), (5) Policy and Program Management (Vendor Relations/Management of GIC Benefits), and (6) Operations (Customer Service, Benefit Enrollment, Verification of Benefits, Life Claims, and Continued Coverage).

Position Summary

This position is assigned to the Operations Division which administers the Commonwealth's health, life, long term disability, dental and vision insurance programs. This employee determines eligibility and processes insurance coverage documents ensuring that documents are accurate, complete and in compliance with eligibility rules. This employee also maintains files and records in accordance with required procedures. This position will be assigned to a specific unit within Operations and may be reassigned to other units as needed.

Reviews, researches and determines eligibility for life insurance payment for complex death claim cases.
Explains and clarifies life insurance benefits to State insureds and/or beneficiaries primarily by phone.
Maintains an automated reporting, payment and tracking system for life insurance claims.
Processes life insurance claims by reviewing and verifying amount of life insurance.
Performs complex clerical and record keeping duties in receiving, reviewing and processing death claims for insured State employees.
Reconciles paid claims list between GIC and life insurance company.
Works with supervisor to resolve complex discrepancies.
Assists other staff with special projects as needed.

Preferred Qualifications
Ability to work with poise in a fast-paced, highly professional environment.
Curious to learn new topics and ability to learn new topics quickly
Attention to detail and accuracy
Excellent organizational skills
Provide excellent customer service by treating members in a caring, compassionate manner, and with a friendly, helpful attitude.
Knowledge of basic arithmetic, including addition, subtraction, multiplication, and division.
Ability to work effectively with state agency GIC Coordinators, employees and retirees.
Ability to communicate effectively both orally and in writing.
Ability to gather information, make decisions, and make appropriate changes involving GIC insureds.
Ability to research information and draw conclusions.
Ability to exercise discretion in handling confidential information.
Ability to establish and maintain harmonious working relationships with others
Ability to work independently and as part of a team.
Ability to operate general office equipment including computers, copiers, fax machines and scanning equipment.
Ability to work effectively with Microsoft Office applications especially Excel and Word.
Ability to learn and use online eligibility, correspondence and other computer systems.
Candidate must speak fluent English.
Ability to meet deadlines.

Minimum Entrance Requirements (MERs)

Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:

Substitutions:
I. An Associate’s or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.
II. An Associate’s or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.
Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Educational substitutions will only be permitted for a maximum of two years of the required experience.

How to Apply
Interested candidates can learn more about the GIC at www.mass.gov/gic. Applications will only be accepted through the Commonwealth’s online application system, MassCareers. Cover letters and resumes will be accepted when they are attached to an online application/profile. The Group Insurance Commission cannot accept or consider applications that are mailed, emailed, faxed, or dropped off at our office. This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Please note education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

The Group Insurance Commission (GIC) understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the GIC's Diversity Officer/ADA Coordinator by phone 617.727.2310 or email GIC.ADA.Requests@MassMail.State.MA.US

Qualifications
This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Office Support Specialist I:
Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:

Substitutions:
I. An Associate’s or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.
II. An Associate’s or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.
Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Educational substitutions will only be permitted for a maximum of two years of the required experience.