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Company Richland Library
Location Columbia, SC 29206
Update 5 Day ago
August 21, 2017

Richland Library is seeking to hire a Cooper Associate, Full-time! (VAC# 3200-12)

Richland Library Cooper is conveniently located in the heart of Forest Acres. It serves as the neighborhood library for numerous schools in the area. We are seeking someone energetic, outgoing and positive to engage with customers, both internal and external in our Cooper Location. This person is a natural teacher, trainer, and leader. Strong technology skills are a must. The ideal candidate may be someone with good experience in retail or hospitality.

Are you ready to become invigorated by your increasing knowledge about library operations and energized by your vital ability to make every customer thrilled about the Richland Library?

If you feel like you are the right person for this position, we encourage you to apply!

All Richland Library employees are committed to:

 Effectively demonstrating characteristics of being energetic, outgoing, and strongly customer-service oriented,

including the application of Richland Library’s customer engagement standards.

 Greeting customers & successfully ascertaining individualized needs and/or requirements for each customer.

 Engaging, encouraging, and assisting diverse customers in all areas of the Library in a welcoming, professional,

and respectful manner.

The following are among the various duties you may be performing in this position:

 Assisting the Richland Library Cooper Manager and other staff with the overall management and leadership of the library in that location, including helping to keep the workflow moving and meeting customer experience expectations.

 Answering directional and informational questions about the Library, including its services, materials, programs, and initiatives.

 Assisting customers with equipment, materials, procedures, and information.

 Acting to find and promote efficiencies, including working to help ensure correct location and condition of items and materials so that customers receive materials and services they desire.

 Contributing effectively to understanding and maintaining the system for organizing and moving materials through the system.

 Assisting with adult and children’s programming.

 Assisting in training and supervising part-time employees and volunteers, and guiding priorities within activities and tasks.

 Helping to oversee the Library operations during absence of higher level staff.

 Actively supporting the needs of the Library, including opening and closing procedures; supplies, statistics and

cash reconciliations; cleaning, checking, and trouble-shooting equipment; shelving materials and sustaining the

Library’s collection.

Richland Library | access freely.

Requirements you need to be considered for this job:

 At least two years of post-high school education from an accredited college or university. Transcripts must be provided upon hire.

 At least one year clerical or other relevant work experience; equivalent combination of training and experience may be considered. Preference may be given to relevant experience within a service industry.

 Excellent communication and technical skills, including a good understanding of technology.  Additional skills as required by job, and ability to perform duties of the job.

Basic information about the job: Location, salary, hours

 Where: Richland Library Cooper; ** 5317 North Trenholm Road, Columbia, SC 29206

 Salary: $975.00 biweekly, plus benefits

 Hours: 37.5 hours per week, including evening and weekend hours.

(Job Classification Level 104) (FLSA Status: Non-Exempt)

** Richland Library may change location and schedule of any library job.

This job involves being “on the move” in our libraries: It will include standing, walking, crouching, stooping, squatting, twisting, climbing, pushing/pulling up to 50 pounds, and lifting up to 25 pounds. Why the Richland Library?

 Richland Library is a vibrant, contemporary organization that provides resources and information that advance the Midlands. Offering state-of-the-art technology, a great variety of literary and cultural programs and 11 bustling facilities located throughout the county, Richland Library offers a truly customized, modern library experience for residents and visitors alike.

 Our exceptional, diverse staff are passionate about serving our community. Become a part of our team and help change the way our customers work, play, create, and communicate.

 We are guided by our shared Vision: “to enhance the quality of life for our entire community”; and by strategic objectives including advancing our community, having an engaged staff who make a significant positive difference, and enhancing the experience and outcomes of customers who interact with Richland Library.

APPLY IMMEDIATELY. No deadline is presently established for this Vacancy. Applications being accepted now. When a

deadline is determined, the deadline will be announced 24 hours in advance on the Library’s website.

Please do not send your resume/cover letter separately; only materials submitted through our online system are reviewed. All applicants must submit an online employment application using our online system. In addition to the online application, you may also attach your resume and/or cover letter within the online system; but the resume and/or cover letter will not be acceptable as an alternative to completing the online application fully. (Keep in mind that if you are applying for multiple positions, you will need to submit an application for each position.)