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School-Based Health Program Manager

Company The Children's Aid Society
Location Washington Heights, NY
Update 8 Day ago
Under the supervision of the Deputy Director for Health Administration, and in collaboration with the Deputy Director, Mental Health and the Chief Medical Officer, the School-Based Health Centers Program Manager will assist in implementing policies and procedures at all Children’s Aid school-based health centers sites in collaboration with the Curtis School-Based Health Center Practice Manager. Responsibilities will focus primarily on the day-to-day oversight of school-based health services to ensure that systems operate smoothly and that the provision of services to the patient population is in accordance with all New York State regulatory requirements. The School-Based Health Centers Program Manager will oversee outreach efforts to increase enrollment and coordination with Children’s Aid community school directors and DOE partners for PS5, PS8, MSC, SUCampus and X148.

SBHC Management

Responsible for the implementation of patient care policies and procedures that reflect the philosophy and objectives of the program;

Responsible for keeping all Deputy Directors updated on current issues and/or problems related to the school-based health program operations;

Assists in the recruitment, interviewing, selection and processing of clinic support staff, as needed and requested.

As part of the Continuous Quality Improvement Program follows up on SBHCs areas in need of improvement

Assists in the annual revision of the SBHC operations manual under the supervision of the Deputy Director for Health Administration

Schedules annual equipment inspection of medical and dental equipment and follow up with recommendations made by the equipment inspection company.

Responsible for maintaining SBHC monthly schedules and process timesheets.

Collaborates with other CAS and DOE programs to facilitate the enrollment of students into the SBHC. Is responsible for coordinating outreach activities that help increase student enrollment

Attends monthly SBHC staff meetings at each site under her purview

In collaboration with Curtis SBHC Manager coordinates logistics for SBHC Advocacy Day, SBHC Annual Staff Meeting and other events as needed.

Participates in completion of Performance Evaluations of SBHC staff in conjunction with other supervisory staff

Handles SBHC Petty Cash, processing reimbursement claims as per CAS’s petty cash policy (as needed)

Responsible for the oversight of referral of uninsured families for public health insurance application assistance

Monitors the purchasing of all clinic and office supplies to ensure an adequate and continuous supply of necessary supplies/equipment;

As Electronic Health Records (EHR) superuser, assists in the training and monitoring of best practices of the Health Services division EHR system for all clerical SBHC staff

Communicates regularly with Community School Site Directors to assure consistency in staff supervision and clinic operation, as well as cross-referral of patients;

Represents the Health & Wellness division in Community School program planning discussions

Main liaison to vision and dental school wide screenings partners

Implements and monitors a uniform record system, preventive-recall system and appointment system that provides for timely patient processing, flow and treatment;

Ensures that all patients, visitors, guests and coworkers receive personalized prompt attention and are treated with dignity, respect and utmost confidentiality; and

Identifies and handles system breakdowns when and where they occur;

Must abide by Privacy rules including HIPAA, etc.

Performs other duties as requested.

Reports and Data Analysis

Responsible for timely submission of NYSDOH Quarterly Reports and any other SBHC funder reports

Update SBHC Report Cards, dashboards, and other school-based health programs reports

Utilizes eBO to monitor provider’s productivity, quality of data, achievement of NYSDOH goals such as CPE, immunization, etc.; addresses issues in a timely manner.

Conducts Data Analysis of the above listed reports and makes recommendations for efficiencies and achievement of goals.

Bachelor’s degree in Non Profit or Health Care Administration or related field; Master’s Degree preferred

Minimum of five years’ experience in a medical/dental clinic and/or community health care facility. Experience in School Based Clinic preferred

Ability to work effectively with children, adolescents, families, professionals and other personnel from a wide range of cultural, social and economic backgrounds.

Strong interpersonal, verbal and written communication skills

Previous supervisory experience required

Strong organizational skills

Able to multitask and prioritize effectively

Must be able to work flexible hours and days

Bilingual (Spanish/English) a plus.

Location: --Washington Heights

Activation Date: Monday, September 11, 2017

Expiration Date: Wednesday, November 29, 2017