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Social Insights Analyst

Company Rescue Agency
Location San Diego, CA 92110
Update 4 Day ago
The Company

Rescue provides behavior change marketing services (or "social marketing") to government, non-profit and corporate organizations. Rescue's current work focuses on tobacco, obesity, violence and alcohol prevention; the promotion of exercise, fresh foods and after school programs; and other products and services that promote healthy living. Most of Rescue's behavior change campaigns focus on teens (13 - 17) and young adults (18 - 26), resulting in unrivaled experience in adolescent behavior change campaigns.

Rescue is a full-service agency, providing research, strategy, creative, production, web, traditional media, social media, policy change, youth engagement and experiential marketing services to clients in over a dozen states and provinces, as well as to federal government agencies.

We believe that marketing can do more than sell goods, it can create good.

The Job

The Social Insights Analyst reports to the Insights Strategist, and is responsible for enabling the discovery and delivery of social media insights through quantitative and qualitative analysis and data integration of multiple social media data sources. Data is both structured and unstructured, generated from social media sites such as Facebook, Instagram, Twitter, Tumblr, and YouTube. The expectation is to make complex data sets from multiple social media channels digestible with clear reports and rich visual formats that are insightful and actionable. The job of the Social Insights Analyst entails activities pertaining to, but not limited to:

Day-To-Day Activities:
Ensure correct implementation of tracking for social media campaigns, as well as the accuracy of the data coming from various social media channels;

Maintain social media data trackers and dashboards, organize and synthesize data from multiple social media channels, and analyze social media performance against campaign objectives;

Perform quantitative and qualitative data analyses of paid and organic social media efforts;

Capture social media influencers’ impact on social media campaigns, including analysis of their social media posts, relevant conversations of their fan base, and earned media generated;

Run ad-hoc analyses to identify trends and areas of opportunity, and recommend innovative options to optimize social media strategies;

Maintain functional expertise in social media analytical tools, techniques, and other infrastructure requirements.

Provide social media insights and develop recommendations based on measurement reporting and quantitative and qualitative analyses;

Provide clear, comprehensive reports on paid and organic social media performance using client-approved templates and professional reporting tools;

Manage ongoing social media channel reports as well as ad hoc deep dives to help strategists and managers optimize efforts;

Build report on the campaign’s social media influencers, including analysis of their social media channels, network and fan base.

Maintain relationships, and manage internal collaboration with key stakeholders to improve online behavior change marketing campaign performance;

Stay up-to-date on new social media metrics and measurement tools;

Other duties as required.

Required Qualifications:
Bachelor's Degree +3 years relevant experience OR 8 years relevant experience OR Master's Degree +1 years relevant experience;

Proven ability to analyze quantitative and qualitative data, including content and sentiment analysis;

Experience analyzing paid and organic social media metrics (Facebook, Instagram, Twitter, and YouTube);

Experience working with social media marketing analytics tools (e.g., Facebook Insights and Ads Manager, Twitter Ads Manager, YouTube Analytics), and enterprise-level Social Media Management System (e.g., Sprinklr);

Experience working with attitudinal and social media measurement tools (Marketing Evolution, Dynamic Logic, Insight Express, BuzzMetrics, Radian6, Crimson Hexagon);

Experience working with web analytics tools (Google Analytics, Omniture, WebTrends);

Experience working with statistical and database tools (R, Python, MySQL, databases,etc.);

Proven understanding of database concepts including normalization, and data integrity;

Experience presenting data visually through Excel, Powerpoint, MS Access reports, Xcelsius, etc;

Experience building multiple reports for different campaigns simultaneously;

Experience working with a cross functional team.

Preferred Qualifications:
Experience using social listening tools;

Experience analyzing Snapchat, and Tumblr metrics;

Experience analyzing the results of experimental test design (A/B split, multivariate testing);

Competent in digital media, traditional media and events campaign measurement;

Experience with public health campaigns and their evaluations;

Familiar with Alternative, Country, EDM, LGBT, and Hip-Hop subcultures.

Location: San Diego, CA

Status: Full-time Position

Benefits : Learn more about the benefits of working at Rescue here:

Travel: Once per quarter

If you’re ready to join our team of mission driven talent challenging the status quo, we’d love to meet you! Check out our Careers page at for more information about what it’s like to work at Rescue, and the benefits that we offer to our team members.

The Fine Print

All business-related environments are tobacco-free. Must have valid driver's license, reliable transportation, and computer and Internet access. Must be available to work non-traditional hours such as late nights and weekends.

Physical Requirements:
Able to remain in a sitting position for prolonged periods of time and stoop, bend, reach, climb stairs, and move freely throughout the building for the performance of duties. Able to read from a computer or laptop monitor for several hours at a time including fonts of various sizes from a variety of sources. Able to travel nationwide as needed to meet with clients, coworkers, or attend meetings and seminars.

The Application

All applications must be submitted through Rescue’s online careers system (unless you qualify to request a reasonable accommodation, as detailed at We do not accept applications via email, mail, fax or in-person delivery. Please send questions to .

Rescue | The Behavior Change Agency is an EEO/Minority/Female/Disability/Protected Veteran Employer