carrierlist.co : Today's employment recruitment can be quite aggressive, that is certainly why should you work sensibly which is an excellent tough thing to do. carrierlist.co will give you probability to get it done so you would be able to make the suitable conclusion in greater technique to get quick as well as much better effect. That way you will get much better potential customer along with more secure live down the road. Fedex Ground is just about the corporations that one could confidence to present you and your family suited along with greater reside later on. Joining the corporation will make a person able to get to your own purpose much easier and produce ones dream become a.

To help to make the corporation vision along with vision comes true; Fedex Ground is usually wide open intended for brand new situation while Position as Operations Admin I - CA Companies Fedex Ground in Los Angeles, CA 90058 in January 2018 inside Los Angeles, CA 90058 begin with January 2018. Everyone who's interested in stuffing that empty, make sure you participate in this specific Position as Operations Admin I - CA Companies Fedex Ground in Los Angeles, CA 90058 in January 2018 January 2018 recruitment inside Los Angeles, CA 90058. It truly is recommended for everyone contributors to prepare most needed needs just for this career recruitment course of action, for the reason that method need that you offer suitable standards which the business wishes just for this situation. If you're that you're this could fill this standards, you can test you just read more info about Position as Operations Admin I - CA Companies Fedex Ground in Los Angeles, CA 90058 in January 2018 January 2018 in Los Angeles, CA 90058 below.

.

Operations Admin I - CA

Company Fedex Ground
Location Los Angeles, CA 90058
Update 8 Day ago
300
Auto req ID: 167829BR
Position Type: Full Time
Employee Type: Nonexempt
Job Summary
Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues. Essential Functions
Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone •Reviews, researches and/or enters data in various systems to support respective functional area •Compiles data and provides various regular and adhoc reports to management for review and determination •Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues •Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review •In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below: •Additional Quality Assurance/Loss Prevention essential functions: •Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer •Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day •Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy •Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review •Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management •Additional Linehaul essential functions: •Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager •Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system •Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues •Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review •Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution Minimum Education
  • High School Diploma or GED required Minimum Experience
  • Previous clerical or customer service experience preferred Required Skills, Abilities and / or Licensure
  • General business skills such as typing; data entry and review; and use of phone, copier, and fax •Software skills, including use of Microsoft Office software and web-based applications •Customer service skills necessary to effectively and professionally respond to requests •Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals Address: 2600 E. 28th Street
City: Los Angeles
State: California
Zip Code: 90058