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Therapy Support Specialist - Pelvic Health Therapies, Akron, OHCompany Medtronic
Location Akron, OH
Update 8 Day ago
the Interstim Therapy groups in the areas of surgical coverage, follow-up,
support, troubleshooting, customer service and education within a territory.
In certain instances this person may be engaged in basic market
development activities depending upon the needs of the assigned territory.
- Represents Medtronic Neuromodulation during surgeries and implants by
demonstrates expertise in all aspects of implant, follow-up support and
troubleshooting techniques (such as proper device selection, appropriate
programming, correct implantation and testing of all device systems). •
Maintains current knowledge about assigned products and services as well as
competitive products. • For new and existing accounts, this position is able
to proactively identify needs and teach a broader level of caregivers and
account employees. This position educates and trains physicians, hospital
personnel and office staff on technical matters relating to our products and
therapies. This is achieved by coordinating: one on one sessions, in
service education programs, seminars and/or outside symposiums. •
Assists district manager and in-house training department in education/training
of new employees in the district (therapy consultants, clinical specialists,
field clinical engineers, etc.). • Provides sales support
during or following cases such as completing the necessary documentation (for
example: implant registration, temporary id cards, packing list) and is able to
execute invoices in a variety of different situations. This position is
able to place an order with customer service for pending purchase orders and
product replacement. • Maintains open and effective communication with all
district personnel, customers and other Medtronic employees. •
Contributes to the completion of milestones associated with specific projects
at the regional and/or national level. • Ensure personal understanding of all
quality policy/system items that are personally applicable. Follow all
work/quality procedures to ensure quality system compliance and high quality
work. • Performs other related activities, as assigned.
Frequent required travel to customer clinics, hospitals and offsite meetings.
While performing the duties of this job, the employee is regularly
required to be independently mobile. The employee is also required to interact
with a computer, and communicate with peers and co-workers.
6 years of patient care/clinical experience with Associates Degree or 4 years
of patient care/clinical experience with Bachelor Degree or 2 years of
medical sales experience with Bachelor Degree.
- Bachelors Degree Preferred •
Clinical skill and knowledge
(ex. conduct a simple trial, implant and/or refill a pump)Clinical
implantable Neuromodulation products and stim experience. •
Experience in servicing medical
personnel on product use •
Experience with a medical
device company or pharmaceutical company, and clinical experience
in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic,
operating room, or home health care. •
Ability to communicate
effectively with sales and health care professionals. •
Ability to coach others on use
of products and clinical applications. •
skills. • Ability to
prioritize under pressure •
Manage multiple tasks
simultaneously Preference will be given to local qualified candidates and
candidates with Medtronic experience
we can change healthcare worldwide. At Medtronic, we push the limits of what
technology can do to help alleviate pain, restore health and extend
life. We challenge ourselves and each other to make tomorrow better
than yesterday. It is what makes this an exciting and rewarding place to
accelerate and advance our ability to create meaningful innovations - but we
will only succeed with the right people on our team. Let’s work together
to address universal healthcare needs and improve patients’ lives. Help us
shape the future.
physical demands described within the Responsibilities section of this job
description are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
performing the duties of this job, the employee is regularly required to be
independently mobile. The employee is also required to interact with a
computer, and communicate with peers and co-workers.
the policy of Medtronic to provide equal employment opportunity (EEO) to all
persons regardless of age, color, national origin, citizenship status, physical
or mental disability, race, religion, creed, gender, sex, sexual orientation,
gender identity and/or expression, genetic information, marital status, status
with regard to public assistance, veteran status, or any other characteristic
protected by federal, state or local law. In addition, Medtronic will provide
reasonable accommodations for qualified individuals with disabilities.
This employer participates in the federal E-Verify program to confirm the
identity and employment authorization of all newly hired employees. For further
information about the E-Verify program, please click here: http : // www.uscis.gov/e-verify/employees