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Support Specialist

Company Judicial Branch
Location Minneapolis, MN
Update 9 Day ago
    • Summary

      U.S. Probation and Pretrial Services in the District of Minnesota has its headquarters in the U.S. Courthouse located at 300 South Fourth Street, Suite 406, Minneapolis. There are field offices located in Bemidji, Duluth, Fergus Falls, and St. Paul. The Probation and Pretrial Services Office serves the Judicial District of Minnesota which includes 87 counties.

      The U.S. Probation and Pretrial Services Office in the District of Minnesota is currently seeking a talented, full-time, permanent Support Specialist for our Minneapolis or Saint Paul Office. This challenging position is responsible for providing administrative/secretarial support to the U.S. Probation Officers.

      This position may be located in Minneapolis, MN or Saint Paul, MN

      Open until filled. Preference will be given to resumes received by Friday, April 14, 2017 at 5:00 p.m.


      Formats, types, and edits reports developed by officers, often within a short time period. Reports include presentence reports, violation reports, bail reports, and preliminary interview reports for the Court.

      Independently, or with direction, prepares petitions, orders, and papers essential to probation, supervised release, and pretrial services.

      Prepares other letters, memoranda, and recurring reports and forms. Composes routine correspondence for officers and ensures that all are proofread for grammar and punctuation.

      Organizes and prepares new case files for officers' use in accordance with established case management procedures.

      Enters statistical data into automated databases. Initiates statistical transactions and apprises officers.

      Receives and transfers case files from other districts. Conducts criminal record checks through local or national law enforcement computer systems.

      Assists officers in performing investigations accessing Criminal Justice Information Systems (CJIS), initiating verification forms, and verifying information by phone. Prepares and maintains investigative files and enters data into case tracking system.

      Makes entries to chronological records in supervision case files from information provided by the officer. Accepts and reviews monthly reports for completeness in the absence of the officer at his/her direction. Provides list of delinquent reports to officers.

      Prints financial reports monthly, updates database, and keeps officer informed. Similarly, logs community service hours and keeps the officer apprised.

      Answers and screens telephone calls and visitors. Answers routine questions and refers persons to officers or to appropriate agency based on knowledge of officers' activities and program operations. Assists persons reporting from prison or from court as to officer assignment and reporting procedures.

      Completes certification training to access Criminal Justice Information Systems.

      Performs other duties as assigned.

      Travel Required

      Occasional travel - You may be expected to travel for this position.

      Supervisory status No

      Who May Apply

      This job is open to… Open to all U.S. citizens or permanent residents seeking U.S. citizenship Questions? This job is open to 1 group.

    • Job family (Series) 0342 Support Services Administration

    • Requirements


      Conditions of Employment

      The United States Probation and Pretrial Services Office requires employees to adhere to a Code of Ethics and Conduct Policy. Applicants must be U.S. citizens or a permanent resident seeking U.S. citizenship. Noncitizen applicants must execute an affidavit indicating their intent to apply for citizenship when they become eligible to do so.

      All final applicants are subject to FBI Fingerprints and background investigation, including credit checks and criminal history. Use of Electronic Fund Transfer (Direct Deposit) for payroll deposit is required.

      Candidates selected for interviews may be required to participate in job-related testing as part of the screening process.


      Two years of clerical experience and one year of specialized experience. Solid understanding of office procedures, practices, processes, and mission.

      Broad knowledge of proper grammar usage and the ability to edit efficiently.

      Proficiency in organizing work to meet recurring deadlines and maintain tracking systems related to cases.

      Ability to accurately and promptly give and receive information from individuals within and outside the Court.

      Knowledge and skill in use of personal computers and software applications to prepare reports and correspondence.

      Ability to adjust to ever-changing technology.


      High School Diploma or the equivalent. Education with legal/office emphasis preferred.

      Additional information

      Judiciary employees serve under excepted appointments (not competitive civil service). Federal benefits include paid vacation and sick leave, health insurance, dental and vision insurance, disability and life insurance, long-term care, flexible spending accounts, retirement benefits, and a tax-deferred savings plan (similar to a 401K plan) with employers matching contributions.

      How You Will Be Evaluated

      You will be evaluated for this job based on how well you meet the qualifications above.

      All application materials received will be reviewed to identify the best qualified candidates. The U.S. Probation and Pretrial Services Office reserves the right to modify the conditions of this job announcement or to withdraw the announcement, either of which may occur without prior written notice. If a subsequent vacancy of the same position becomes available within a reasonable time from the original announcement, the Chief Probation Officer may select a candidate from the qualified applicants.

      Background checks and security clearance

      Security clearance Q - Sensitive

    • Required Documents

      Required Documents

      Resume, cover letter and Application for Employment AO78 Form

      If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

      Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

    • Benefits


      A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
      • Benefits for federal employees
      • Healthcare insurance
      • Pay and leave

      Review our benefits

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.