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Digital Fulfillment Coordinator

Company Gannett
Location Sioux Falls, SD 57117
Update 5 Day ago
USA TODAY NETWORK is one of the top 20 digital companies in the country, sharing the list with Google, Facebook, and Amazon. And we have over 100 million unique visitors a month, which is more than Buzzfeed, Yahoo News, and Huffington Post. Because our team consists of over 110 local properties with USA TODAY at the helm, you’ll have the luxury of living in a community you love while making a national impact.

Explore the possibilities as a Digital Fulfillment Coordinator with Argus Leader Media, part of the USA TODAY NETWORK, a top global digital media company, which reaches more than 100 million people monthly through a powerful network of mobile & publishing properties.
The Digital Fulfillment Coordinator, provides administrative, clerical, and data entry support to the sales organization, utilizing deep understanding of the company's multimedia solutions. Great opportunity for advancement in a Fortune 500 company.

In this role you will:
  • Accurately schedules customer ads and traffics artwork; reviews and coordinates proof changes with Account Manager. Resolves ad scheduling issues. Handles digital fulfillment responsibilities.
  • Assist with producing campaign performance reports, providing key insights and optimization recommendations that prove ROI with data.
  • Utilizes proficiency in office technologies to support sales teams. Assists with any technology upgrades.
  • Accurately sets up new customer accounts, contracts, etc. Assists with account reconciliation needs.
  • Proactively initiates projects as needed to support sales team and exceed customer expectations.
  • Maintains customer records including contact information, insertion orders, billing, history, etc. Assists with planning and coordination of special projects.
  • Utilizes a sales automation system to manage day to day activities and keep Account Executives and sales team informed of all client updates.
  • Demonstrates a deep understanding of multimedia product offerings, rates, and value proposition.
  • Effectively manages multiple tasks and projects in a timely manner to meet deadlines.
  • Supports promotional and marketing projects as needed.
  • Supports Account Managers, Account Executives, Sales leader, and other internal departments throughout the sales process
Here’s what you need:
  • High School Diploma or GED is required
  • 1-3 years’ experience in account service or customer service role in a professional environment
  • Media industry experience preferred
  • Ability to work effectively as part of a team and independently
  • Ability to handle multiple tasks and projects effectively under deadline pressure
  • Proficiency with Microsoft Word, Excel, and PowerPoint required; or other CRM preferred.
Here's what we have to offer:
  • Competitive compensation
  • Comprehensive Health, Dental and Vision coverage
  • Life Insurance
  • 401(K) Saving Plan
  • Paid Time Off
  • Paid Company Holidays
  • Paid Time Off to Volunteer in the Community
  • Employee Discount Program
Gannett Co., Inc. (NYSE: GCI) is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.

Connect with us on LinkedIn, Twitter, Facebook, Glassdoor, Indeed & The Muse to learn more about our dynamic company culture!