Intake Coordinator

Company UnitedHealth Group
Location Wallingford, CT 06495
Update 5 Day ago
Position Description:
Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.
The Intake Coordinator is an unlicensed individual who assumes day - to - day responsibility for coordinating patient referrals with referral sources, Clinical Liaisons and Sales Staff.

Primary Responsibilities:
Gathers patient information accurately and completely by utilizing appropriate templates in CPR+.
Verifies insurance eligibility prior to processing order.
Assembles patient’s electronic medical record accurately and completely and manages documents appropriately in CPR+.
Coordinates the start of care with the patient / caregiver, referral source, and other providers of care.
Communicates effectively with Clinical Team members to assure a smooth transition from intake to start of care.
Check electronic discharge websites for new referrals and updated information, as required (and where applicable).

Required Qualifications:
High School Diploma / GED
Experience with Medical Terminology
Experience with ICD - 9 or ICD - 10 coding
Understanding of insurance verification process, healthcare benefits assessment and paperwork and documentation for billing Medicare / Medicaid and commercial insurances. Preferred Qualifications:
Experience with Microsoft Word, Excel, & Outlook (Word - Create Correspondence and work within templates; Excel - Data Entry, Sort / filter, and work within tables; Outlook - email and calendar management) Soft Skills:
Ability to handle heavy phone contact and maintain positive customer service approach.
Ability to multi - task.
Possess strong organizational and time - management skills.
Effective communication skills with patients, family members, other staff members and outside organizations or persons.
Possess the initiative to plan for and complete daily activities with minimal directions.
Team player who has the ability to work well others. Careers with AxelaCare. Discover a health services career that encourages your professional growth while delivering steadfast commitment to exceptional patient care. That's what you discover at AxelaCare. We were founded by a close group of medical professionals in Lenexa, KS to provide patient - focused, state of the art home infusion services for acute, hemophilia and Intravenous Immune Globulin (IVIG) therapies. Today we collaborate with leading doctors to develop breakthrough technologies for patient outcomes assessment; and we recently joined Optum, part of the UnitedHealth Group family of companies. It all reinforces our commitment to empowering people in the pursuit and delivery of exceptional patient care, and creating personalized career paths to discovering your life's best work.SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.