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Program Manager-Journey to Success

Location Dearborn Heights, MI 48127
Update 8 Day ago

Summary of Duties:

In accordance with the Agency’s Mission Statement, Code of Ethics, policies and procedures, Michigan Department of Health and Human Services rules, policies and contracts, and COA standards, the JTS Program Manager is responsible for the supervision, program design, implementation, compliance, measurement, execution and staff development to ensure that our programs meet desired outcomes and grant/contract requirements. Also leading the development, implementation and evaluation of all JTS student programming in partnership with the JTS Leadership Team.

Primary Duties/Responsibilities:

  • Lead the development, implementation and evaluation of all JTS Programming in partnership with the JTS leadership team.
  • Ensure quality standards are achieved and implement continuous program improvements by ensuring quality record maintenance and meeting audit criteria.
  • Evaluate after-school programs for level of youth participation; to include valuable youth input on current and future programs offered.
  • Responsible for quantitative and qualitative analysis, and review of data from surveys, courts and Quality Management including COA standards, licensing, and funding requirements.
  • Acts as agency liaison for Wayne County Child & Family Services and Juvenile Assessment Center (JAC) and coordinates and implements necessary changes to ensure contract compliance and services are provided to students.
  • Ensure all youth are screened by the Juvenile Assessment Center (JAC) and enrolled in a timely manner before services are rendered. Implement procedures to ensure timely entry
  • Coordinates with the educational leaders the delivery of programming at all program sites. Ensures that communications and reporting are provided on a periodic basis to ensure collaboration with leaders and school boards are maintained.
  • Develop and implement marketing efforts for after-school programs to students, families, and potential donors and volunteers.
  • Develops, manages and is accountable for program budgets and the cost-effective operations.
  • Ensure all monthly, quarterly and annual reporting is completed accurately and submitted in a timely manner.
  • Participate in the development of an Educational Service Plan for VMA, CBF, Summer Schools program and vocational track
  • Perform all other duties as required or requested by the agency.

Qualifications Required:

  • A bachelor’s degree with a major in social work, sociology, guidance and counseling, psychology, criminal justice, education, business administration or public administration and 8 years post bachelor’s experience; OR A master’s degree in social work, sociology, psychology, guidance and counseling, criminal justice, education, business administration or public administration and 6 years of experience.
  • 3 Years of leadership/management experience in a student program delivery role
  • Experience setting and managing program budget.
  • Proven team leadership and collaboration skills.
  • Ability to accomplish results through others.
  • Strong customer focus involving youth in program service deliverables.
  • Program marketing experience.
  • Demonstrated strong effective leadership skills.
  • Knowledge of quality improvement, program development and evaluation.
  • Demonstrated ability to interact positively in a culturally diverse environment.
  • Effective written and verbal communication skills.
  • Computer literacy skills, proficient using MS Word, Excel and Power Point or Publisher.
  • Valid Michigan driver’s license without relevant restrictions
  • Excellent communication and organization skills.

Qualifications Preferred:

  • Experience with at-risk youth and families.
  • Experience with after school and community based teen programs
  • Experience in child caring institution or child placing agency
  • Experience with delinquency prevention or overseeing community based programs and services
  • Trained in TIP (Transition to Independence Process) model
  • Educational administrative experience in a high school setting
  • Knowledge of tracking and reports tools used to support treatment services
  • Experience with grant writing and fundraising activities

Job Type: Full-time

Required education:

  • Bachelor's

Required experience:

  • Program Management: 3 years