carrierlist.co - Today's job recruitment is incredibly aggressive, that's why you need to operate properly which is not really a tough course of action. carrierlist.co will provide you with chance to do it so that you could produce the suitable conclusion throughout superior technique to acquire rapid and also greater end result. Doing this you're going to get much better possibility as well as less dangerous reside in the foreseeable future. Pearson is amongst the businesses that you can confidence to present your family ideal in addition to better stay down the road. Joining this provider could make you in a position to attain your current aim less difficult and help make ones fantasy becoming reality.

To help make the organization eye-sight along with mission happens true; Pearson can be wide open intended for fresh position while Position as Associate Customer Service Representative Companies Pearson in Bloomington, MN in January 2018 within Bloomington, MN originate from January 2018. All people who's enthusiastic about filling up this specific empty, remember to take part in this particular Position as Associate Customer Service Representative Companies Pearson in Bloomington, MN in January 2018 January 2018 recruitment inside Bloomington, MN. It's advised for all those players to arrange most needed prerequisites just for this task recruitment course of action, because the procedure will be needing someone to allow ideal standards how the firm would like for this placement. If you are that you are the one which can populate this options, you can test you just read further information about Position as Associate Customer Service Representative Companies Pearson in Bloomington, MN in January 2018 January 2018 in Bloomington, MN below.

.

Associate Customer Service Representative

Company Pearson
Location Bloomington, MN
Update 4 Day ago
300
**Associate Customer Service Representative**

**Description**

Pearson VUE ( www.pearsonvue.com ) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.

**Pearson VUE offers a great environment to start or grow your career, we are now hiring for a full time - temp to hire - Associate Customer Service Representative to join our team based in Bloomington, MN. Starting pay is $14.25 per hour. Regular, full time employment will be considered after a 90 day probationary period.**

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

**This class will begin training on Wednesday October 11th. Training for the first two weeks will be a Monday through Friday, 8:30 AM - 5:00 PM schedule.**

**Summary**

The Associate Customer Service Representative is responsible for providing Breathtaking Customer Service to Pearson VUE clients, candidates, and Test Administrators through efficient, accurate, and engaging interactions in a high volume inbound contact center environment.

**Qualifications**

**Education and Experience**

+ High school diploma or equivalent required

+ Six months customer service experience preferred

+ One year call center experience highly preferred

**Skills, Knowledge and Abilities**

+ Excellent oral and written communication skills

+ Active listening skills

+ Capable of applying sound judgment and critical thinking

+ Multi-tasking abilities

+ Strong interpersonal skills and ability to convey concern for customers

+ Ability to build and maintain positive working relationships

+ Working knowledge of Microsoft Word

+ Proficiency navigating multiple computer systems concurrently

+ Organizational skills and strong attention to detail

+ Competence in efficiently and effectively locating and utilizing resources to resolve customer issues

+ Ability to maintain composure, defuse escalated queries and handle complaints with tact and diplomacy

+ Capacity to learn and adapt in a fast-paced environment

+ Ability to demonstrate reliability and responsibility to ensure departmental needs are consistently met

+ Availability to work evenings and weekends as needed preferred

+ Familiarity with Google Email/Google Cloud platforms preferred

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

**Primary Location: ** US-MN-Bloomington

**Work Locations: ** US-MN-Bloomington-5715 Old Shakopee 5715 Old Shakopee Road Suite 100 Bloomington 55437

**Job: ** Customer Service

**Organization: ** Assessments VUE

**Employee Status: ** Fixed Term

**Job Type: ** Temporary Work

**Shift: ** Day Job

**Job Posting: ** Sep 29, 2017

**Req ID: ** 1715914