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Assistant Director

Company Northern Arizona University
Location Flagstaff, AZ
Update 9 Day ago
Special Information

The Assistant Director is the core liaison among the entities that help students prepare for, carry out, and process their year abroad. This position reports to the Director of the Interdisciplinary Global Programs (IGP). This position is the main contact for several on and off campus entities, which requires thoughtful relationship building and nurturing to proactively address the complexities of a program that crosses academic departments, international borders, and public-private professional sectors.

Job Description
  • Assist the Director in developing and maintaining high quality international academic partners for the IGP study semester, examining course offerings and academic support services to connect students to the resources that will help them succeed while abroad.
  • Assist the Director in developing strategic and sustainable internship sites for high quality and targeted professional experiences for students.
  • Serve as a member of the unit’s management team by participating in strategic planning, staffing decisions, and other key areas.
  • Supervise entry level staff and student workers.
  • Conduct research on program data, student evaluations, and mentor evaluations to complete both formative and summative assessments of student learning in long-term immersion programs.
  • Oversee junior year programming, including preparation meetings, pre departure workshop, and final language/culture checkpoints to ensure students are on track for their year abroad and make recommendations if they need further preparation.
  • Oversee the student-mentor matching process, introducing students to partners and leading the process of negotiating and documenting the match.
  • Oversee the management of information regarding potential risks to students while abroad, including a protocol of communication with students in countries experiencing disasters and follow up on students’ risk assessment forms for their internships.
  • Provide guidance and consistency in IGP policy and procedure decisions and communication to students.
  • Maintain the IGP internship strategy, working with each student preparing to go abroad on which internship placement strategy is the best fit for the student.
  • Serve as the liaison between IGP and international mentors for student internships, communicating internship requirements prior to internship, sending a midpoint evaluation and post internship thank you packet and final evaluation.
  • Serve as the liaison between international mentors and NAU faculty mentors and academic advisors to ensure the students are receiving meaningful feedback on their international experience.
  • Manage the model to support CAL mentors for their work with IGP students.
  • Lead in the organization of the IGP Language and Culture Summit, the culminating event to highlight IGP student projects around the world, across languages and concurrent presentation sessions.
  • Travel to partner institutions to maintain existing and build new academic and internship partners.
  • Organize the IGP programs’ collaborative entities to disseminate results of high-impact international and interdisciplinary programming.

Minimum Qualifications
  • Master's degree in related field and three years of relevant experience.
  • Meticulous organizational skills.
  • Commitment to contributing to a positive work environment.
  • Acute awareness of cross-cultural communication styles and ability to respond to diverse situations in culturally appropriate ways.
  • Demonstrated commitment to the principles of diversity.

Preferred Qualifications
  • Fluency in one or more of the following languages: German, French, Spanish, Japanese, or Chinese
  • Experience supervising staff

Knowledge Skills and Abilities
  • Excellent skills in program design, execution, and evaluation.
  • Excellent skills in written and oral communication.
  • Ability to be proactive and problem solve

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.

Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

Finally, each year the Northern Arizona University Police Department releases an annual security report. The report is a result of the federal law known as the Clery Act and contains policy statements that address the school’s policies, procedures and programs concerning safety and security including policies for responding to emergency situations and sexual offenses. The report contains three years of data for Clery reportable crime statistics for the campus along with the most current year’s Fire Safety Report, which includes policy statements and fire statistics for Flagstaff on-campus student housing.

The report may be viewed at or by visiting the NAUPD website at: . A printed copy of the report is available upon request by contacting the NAU Police Department, Records Department at (928)523-8884 or by visiting the department at Building 98A on the NAU Mountain Campus.


$59,000 - $63,000

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.


This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available at

NAU is a tobacco and smoke-free campus.

Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service, which may be found at:

Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of employment. More information is available at:

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days ( ). If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years. In addition to the development classes offered in-person, every NAU employee receives a free subscription to From this site you can access more than 1,400 training videos on a broad range of subjects, including business skills, photography, music and video, home computing, and web design and development.

Application Deadline

September 14, 2017 at 11:59 pm.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on line at or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.