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Eligibility ScreenerCompany The State of Florida
Location Port Richey, FL 34668
Update 7 Day ago
Agency: Children and Families
Working Title: Eligibility Screener
Position Number: 11102017
Posting Closing Date: 10/09/2017
PLEASE NOTE- This is a 5 - 7 day temporary assignment for Food for Florida, Florida's Disaster Supplemental Nutrition Assistance Program (D-SNAP).
Working Title: ELIGIBILITY SCREENER
This is a highly responsible position that reports to the Eligibility Screener Supervisor. The Eligibility Screener completes the eligibility portion of the application process by reviewing the Food for Florida application with the applicant and completing the budget worksheet portion of the application.
The individual in this position may be required to work non-traditional work hours. This individual will be expected to report to work timely and complete their assigned shift hours or provide advanced notice to their immediate supervisor. Due to the nature of a Food for Florida operation, the individual must be willing and able to immediately adapt to the work requirements of this position.
1. Interview applicant and evaluate the household's eligibility requirements
2. Verify the identity of the applicant; check applicant's identity by viewing Driver’s License or Florida ID card
3. Ensure application is complete, legible and properly filled out by completing the following steps:
Check for complete and legible mailing address on application.
Ensure that applicant has listed himself or herself in part A, Household Member section.
Check for First Name, Last Name and Date of Birth for each household member listed.
Check for Applicant Signature and Date on application.
If an authorized representative is applying for others, ensure Part C of application is complete with Authorized Representative Name and Signature. Authorized Rep must also have ID of person for whom they are applying.
4. Complete calculations in the budget worksheet portion of the paper application and sign
5. Complete denial notice for ineligibles.
6. Direct the applicant with their application to the EBT worker if approved.
7. If an alert is received, direct applicant to Customer Service Representative (troubleshooter) to resolve the issue
8. Collect ALL applications (approved, denied, incomplete, blank).
9. Place applications and denial notices in appropriate box for processing. These will be collected by the Shipper I Batcher
10. Elevate applicant issues to the Supervisor
11. Other duties as requested.
Basic Computer skills
Knowledge of basic arithmetic
Ability to conduct fact-finding interview to identify needs
Ability to accurately prepare documents and forms
Ability to work with a diverse range of people
Ability to adapt to change
Ability to deal calmly and effectively in high stress situations
Ability to interpret and apply policy materials
Ability to establish and maintain working relationships with others
Ability to communicate effectively orally
Ability to write legibly
Ability to appropriately conduct a high volume of interviews
Ability to follow verbal and written instructions
Ability to endure a 12-15 hour workday, including weekends, working outside all day
Ability to deal effectively in high-stress situations
BACKGROUND SCREENING REQUIREMENT :
It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.
No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees are subject to background re-screening at least every five (5) years.
Preference will be given to applicants that are bilingual in the Spanish or Creole language.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.