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Continuous Improvement Analyst NF4

Company Department of the Navy
Location Kansas City, MO
Update 9 Day ago
The Mission of the Business and Support Services Division (MR) is Investing in Marines for duty, home and self.” We provide policy and resources to support commanders in executing business services and programs aboard Marine Corps installations worldwide, as well as back-office support to the Marine and Family Division and Marine Corps Community Services (MCCS). MCCS is a comprehensive set of programs that support and enhance the operational readiness, war fighting capabilities, and life quality of Marines, their families, retirees and civilians. MCCS delivers goods and services, including management of retail operations, at over 2,250 facilities with a staff of more than 12,000 employees worldwide.

To help fulfill our vision, to be “the iconic business force of the armed forces,” we are seeking an experienced, very innovative, creative, and energetic professional to join our continuous improvement team within a new Finance & Accounting Shared Services Center (SSC) operation.

This position will be permanently located in Kansas City, Missouri with travel to USMC HQ in Quantico, VA and to other Marine Corps Installations during the transition phases.


Serves as Continuous Improvement Analyst reporting to the Continuous Improvement Manager. Works alongside SSC Finance Process Managers and the continuous improvement team to identify problem areas and corresponding solutions in accounting processes, as well as appropriate metrics to track performance and effectiveness of the implemented process improvements within designated MCCS Finance function.

Is responsible for assessing existing accounting and finance processes and collecting and interpreting data to make informed process improvement recommendations and for aligning recommendations with best practices and presenting findings to the leadership in a clear and logical way. Supports the Continuous Improvement Manager in the roll out of the tools and frameworks, necessary to execute innovative solutions and best practices.

Accountable for carrying out process performance measurement through business analytics and KPIs, as well as monitoring improvement initiative process adoption and adherence levels demonstrated by the SSC team impacted by implemented initiatives.

Individually or as a team member, plans and advises on implementation of new ideas, procedures, processes, methods or approaches in areas of productivity, quality management and continuous improvement initiatives. Exercises technical expertise, creativeness, progressive and good judgment; provides advisory services to maintain and improve the strategic business plan; builds allocation/execution plans and documentation; advises on significant changes in objectives and measurements; conducts continuous improvement studies, process es waivers, integrates a variety of functions and initiatives. Recommends adjustments to policies, programs, projects and studies to resolve problems and to improve operations and efficiencies in core processes and concepts of business management and leadership, information and analysis, strategic planning, human resource development and management, process management, business results, and customer focus and satisfaction. Conducts continuous improvement studies and surveys, and provides advice on matters involving continuous improvement doctrine, methodology and issues.

Benchmarks process costs on regular basis to identify potential performance improvement/ cost reduction opportunities. Build business cases for proposed initiatives and alternatives that include return on investment benefits and payout period. Provides support ensuring that future state process design is consistent with best practices. Aids in design of appropriate metrics and KPIs for the financial and operational functions within the SSC. Reports on performance against performance/quality standards defined in service level metrics, and KPIs.

May travel to complete work assignments, and conduct or attend conferences and meetings. May work a fluctuating work schedule to complete work assignments outside of the typical work week and work hours. Performs other duties as assigned.

Supervisory status No

Promotion Potential NA

Who May Apply

This job is open to… Open to All Sources Questions? This job is open to 1 group.

  • Job family (Series) 0501 Financial Administration And Program

  • Requirements Help


    Conditions of Employment

    • See Duties and Qualifications


    Bachelor’s Degree in Accounting or Finance (Master’s Degree preferred) with four years of related and relevant work experience preferably in a data driven role; OR an appropriate combination of education and experience that demonstrates possession of the knowledge and skill equivalent to that gained in the above; OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. Experience in direct application of lean/continuous improvement methodologies (e.g. Lean Six Sigma and DMAIC) in functional areas supporting PTP, Payroll, AR and GL process areas and within a Shared Services organization. Project Management experience would be a very useful skill in this position.

    Experience working across multiple levels (including executive level), functions and regions; able to partner, lead and influence others without having a direct reporting relationship. Demonstrated proficiency setting a strategic vision for the overall team and leading the organization in successfully achieving these goals. Prior experience working in an environment comprising both military and civilian elements highly desired. Knowledge of DoD Instructions and Marine Corps policies, procedures, rules and regulations is a plus.

    Ability to work independently with minimal supervision and successfully leverage internal and external resources. High degree of skill in analytical reasoning and the ability to apply that skill in the identification, analysis, and conceptualization of problems. Ability to clearly communicate information to key stakeholders written and orally. Demonstrated success in establishing a continuous improvement culture within new or existing team; work effectively in a team environment and in building collaborative relationships with peers and with other stakeholders. Strong financial process background and systems orientation (Computron, Oracle and Business Intelligence applications, especially experience with Cognos and or Hyperion) highly desired. Comfortable working in a fast-paced, high-energy environment. A high degree of proficiency in Microsoft Office suite, especially Excel, Access, Visio, and MS Project.


    Additional information

    GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

    It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review:

    As part of the employment process, Human Resources Division will obtain a Criminal Record Check. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI).
    Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
    Required Documents:
    *Education/certification certificate(s), if applicable.
    *If prior military, DD214 Member Copy
    This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

    Background checks and security clearance

    Security clearance Not Applicable

  • Required Documents Help

    Required Documents

    Varies - Review "OTHER INFORMATION"

    If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits Help


    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
    • Benefits for federal employees
    • Healthcare insurance
    • Pay and leave

    The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

    • Stability of Federal Civilian Service

    • People with passion for doing work that matters

    • Quality of Work Life Balance

    • Competitive Pay

    • Comprehensive Benefit Packages

    • Marine Corps Exchange and Base Facility Privileges

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.