System Administrator

Company Renton Technical College
Location Renton, WA 98056
Update 6 Day ago
Renton Technical College (RTC), located southeast of Seattle, provides career training, retraining, academic education, basic studies preparation and continuing education courses for those seeking marketable job skills or personal enrichment. RTC was recently identified as one of the Top 10 Community Colleges in the Country, by the Aspen Institute's College Excellence Program. Designated as a Leader College by Achieving the Dream, Inc., RTC is also proud to be a Military Friendly School, with a goal to serving those who chose to serve.

This full-time, exempt position is a member of the Information Technology team and reports to the Chief Information Officer. The Systems Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, optimization, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to industry best practices, RTC values and goals, and regulatory requirements, enabling staff, faculty, and students. Normal work hours for this position will be form 7:30 am to 4:30 pm, Monday through Friday. This position is scheduled to begin upon selection.

Renton Technical College is committed to increasing its cultural diversity with an emphasis on equity and inclusion among professional staff. We strongly encourage members of protected groups to apply for this position to meet the needs of our diverse students and service district.

Applications received by August 20, 2017 will receive priority consideration. Applications received after that date may be considered until the position is filled.

Key Responsibilities:

Systems Engineering/Provisioning
  • Engineering of SA-related solutions for various project and operational needs.
  • Install new / rebuild existing servers and configure hardware (physical and virtual), peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
  • Install and configure systems to support RTC infrastructure applications.
  • Install and maintain all Windows/VMware and SAN system software, such as Operating System, device drivers, and firmware.
  • Develop and maintain installation and configuration procedures.
  • Contribute to and maintain system standards.
  • Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage resources and provide economies of scale.
Operations and Support
  • Lead by example as a team player, providing input, guidance and assistance whenever possible to enhance the departments' collective ability to manage its goals and service delivery objectives.
  • Exercise discretion, sensitivity and appropriate confidentiality with respect to IT domain administration and policy enforcement; including security incident response, and the identification of existing or potential security gaps.
  • Repair and recover from hardware or software failures and coordinate and communicate with impacted areas.
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
  • Perform regular security monitoring to identify any possible intrusions.
  • Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, and media is recycled and sent off site as necessary.
  • Perform regular file archival and purge as necessary.
  • Set up, change, and delete Users and Groups as required to control access to system resources. Set up file permissions as required controlling access to specific files and directories.
  • Provide Tier III/other support request from various constituencies. Investigate, analyze and troubleshoot issues.
  • Supports Manager in controlling expenses; provides input for budgeting departmental needs.
  • Responds to all requests according to departmental standards.
  • Communicate planned maintenance activities within Information Technology in advance: include relevant details, rollback options, anticipated results and potential end-user impacts.
  • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. Tests changes comprehensively so that revisits are minimal; reviews all work for accuracy before submission.
  • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
  • Upgrade and configure system software that supports RTC infrastructure applications and other Management applications per project or operational needs.
  • Advises Manager of potential problems, requirements for expanded services, and status of current systems on an ongoing basis.
  • Provide management with performance and measurement statistics for planning and reporting purposes.
  • Maintain operational, configuration, or other procedures.
  • Maintain data center environmental and monitoring equipment.
Professional Development
  • Maintain knowledge/skills in server administration, storage area networks, database administration and security best practices, tools and procedures through active participation in seminars, conferences, and other training opportunities.

Required Knowledge, Skills and Responsibilities:
  • Two (2) years of college in a relevant course track or completion of an accredited technical training program and three (3) years in a Systems Administrator or similar position.
  • Installation, Configuration and maintenance and demonstrated knowledge of:
    • Windows Server OS (2008, 2012, 2016)
    • Active Directory/Active Directory Federated Services, Group Policy
    • Internet Information Server (6, 7, 8)
    • Exchange Server (2010, 2013)
    • Microsoft SharePoint Server
    • Microsoft LYNC/SKYPE
    • Microsoft Office/Office 365
    • Windows 7, 8.1, 10
    • VMWare 5.X +
    • Corporate or Enterprise Backup Solutions and Antivirus solutions
    • X86/x64 Hardware Platforms
  • Experience creating diagrams, documentation, policies and procedures.
  • Ability to perform work tasks according to work plan and within target times.
  • Ability to exercise good judgment and process information to make sound decisions and provide solutions to complex problems.
  • Ability to prioritize, organize, multi-task, and meet inflexible deadlines.
  • Ability to communicate and collaborate effectively.
  • Ability to provide technical advice, assistance and instruction to technical, non-technical constituents.
  • Ability to work with minimal supervision.
  • Ability to act as a liaison between user and vendor customer service.
  • Ability to physically install and/or relocate network equipment, hardware and computers.
  • Cultural Competency; ability to effectively work with diverse populations.
  • BS or BA degree in an information technology related field.
  • Prior Experience in Higher Education
  • ITIL v3. Foundations Certification, Microsoft Certification (MCSE, MCSA) or similar
  • Experience with Virtual Desktop Infrastructures.
  • Experience with Hewlett Packard Servers and Hardware.
  • Experience with On-Premise to Cloud Migrations
  • PowerShell/Scripting tools languages.
  • Microsoft SQL Server Administration.
  • Experience with the following technologies: WAN, LAN, router management, firewall technologies, data switching, Proxy Services.

Conditions of Employment:

The person hired is required to provide authorization for employment in the United States.

For questions regarding this position contact or 425-235-2296
Renton Technical College provides equal opportunity in education and employment and does not discriminate on the basis of race, color national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veterans or military status, or use of a trained guide dog or service animal, as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Reauthorization Act and Washington State Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations.
The following college official has been designated to handle inquiries regarding this policy:

Lesley Hogan
Title IX / EEO Coordinator, Executive Director of Human Resources
3000 NE 4th Street Renton, WA 98056