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Business Operations Associate

Company ZS Associates
Location San Diego, CA 92121
Update 9 Day ago
300
ZS is the world's largest consulting firm focused exclusively on improving business performance through sales and marketing consulting solutions, from customer insights and strategy to analytics, operations and technology. Together, we design and implement strategies that lead to greater market share, more competitive operations and increased use of today's latest technologies. From 22 offices worldwide, ZS professionals draw on deep industry and domain expertise to deliver impact where it matters for clients. We are particularly known for our expertise in the pharmaceutical and health care sectors, yet work across a range of industries.
ZS' Business Operations group helps improve and operate clients' sales and marketing functions. ZS identifies challenges and improvement opportunities across the entire system, and designs new processes that deliver substantial improvements in effectiveness and efficiency. We also offer outsourcing solutions that operate sales and marketing activities more effectively and at lower cost.
BUSINESS OPERATIONS ASSOCIATE
Business Operations Associates (BOAs) enable and support our clients' sales and marketing activities. BOAs operate and optimize business processes, perform analyses, create deliverables and respond to client requests.

Responsibilities:
Understand client business issues, operating business rules, data and standard operating procedures
Incorporate process changes in response to evolving business needs
Operate business processes for clients on a periodic basis, to include: configuring business rules, synthesizing data and performing quality checks
Use ZS proprietary software and enterprise applications to create error-free deliverables
Interact with internal and client teams
Respond to ad hoc requests from the clients

Qualifications:
We welcome candidates with a range of degrees and backgrounds, though sustained success with a significant volume of analytic and quantitative coursework is required. Business Operations Associates's commonly possess a bachelor's or master's degree in Engineering, Operations Research, Management Science, Applied Mathematics, Statistics or Econometrics.
In addition to a strong academic record of analytic and quantitative work, typically demonstrated through consistent top marks in university, successful Business Operations Associates's also have broadly applicable consulting skills such as:
Process management and improvement focus
Strong work ethic and personal initiative
Structured problem solving skills
Focus on quality and detail orientation
Excellent organizational and task management skills
Strong communication and business acumen
Ability to work across global cross-office teams
Client service orientation
ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable.
Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and 401k. We are an Equal Opportunity Employer.

Connect with ZS on social media:
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Explore the Life at ZS blog
ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades .